Manager of Communications and Change Management

1 month ago

Mississauga, Canada Marriott International, Inc Full time

**Additional Information**6-month contract
**Job Number**24184987
**Job Category**Human Resources
**Location**Canada Regional Office, 2425 Mathewson Blvd. E Suite 100, Mississauga, ONT, Canada, L4W 5K4
**Schedule**Full Time
**Located Remotely?**Y
**Position Type** Management

***

The Manager, Change Management, Communications & Training, is a member of the ATLAS Enhanced Workforce Management team, specifically supporting change management and communications for various projects related to the ATLAS Enhanced upgrade and the implementation of other systems including UKG Talk, Evention, Pay Card and Earned Wage Access. This role’s primary focus is on supporting the execution of communications and training that drive engagement and adoption of these systems in the US and Canada.

**EXPECTED CONTRIBUTIONS**
- **Project Management + Deployment**: Work with finance and HR stakeholders to navigate multiple projects simultaneously, managing complex content, crafting thoughtful, clear + concise messaging, effectively managing tight deadlines and deliverable reviews, and more. Projects include (but not limited to) ATLAS Enhanced upgrade in the US and Canada, UKG Talk, Simplify, Evention, Digital Tipping, Pay Card and Earned Wage Access. Use tools such as Land-it to ensure hotels are ready to implement systems. Partner with both above-property and property leaders to ensure full adoption engagement and adoption of new systems and processes. Escalate hotel issues or non-compliance of system usage to ATLAS leaders. Share feedback to improve the implementation process between pilot and big bang.
- **Team Engagement**: Contributes to an engaging and rewarding work environment for a team of finance and communications professionals that hold themselves to a high standard, operate in a team-first environment, embrace ambiguity and the need to be flexible, take on new challenges and growth opportunities, deliver a high-caliber product, exceed the needs of internal clients, succeed in a fast-paced environment, and feel rewarded for high performance.

**CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED**

**Education**
- Bachelor’s degree from an accredited university in Communications, Business Administration or related major is preferred.

**Experience**
- 4 or more years of relevant professional experience in communications, journalism, change management, marketing, or related function, demonstrating progressive career growth and pattern of exceptional performance.
- Hospitality experience a plus.
- Strong writer with a proven track record consulting with business leaders and designing, developing, and implementing high impact communications in large organizations, using a variety of delivery methodologies.
- Ability to manage multiple high-profile projects including crisis comms (at times) in a global landscape.

**Required Skills**:

- Ability to manage multiple projects and build consensus among multiple stakeholders.
- Excellent written and verbal communication skills including strong writing, editing, and proofreading abilities.
- Strong technology/systems aptitude.
- Basic design skills a plus.
- Demonstrated interpersonal, problem resolution and teamwork skills. Ability to maintain and grow relationships with internal partners.
- Ability to integrate and balance priorities, work activities, and resources for the benefit of multiple key stakeholders.
- Ability to manage multiple projects independently (from concept to product delivery) and set priorities.
- Strong Microsoft Office skills, especially Teams, Excel, and PowerPoint.
- Excellent interpersonal, collaboration, and leadership skills with the ability to understand and navigate through a matrixed organization.

The salary range for this position is $91,900 to $125,000 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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