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Key Account Manager

4 months ago

Halifax, Canada Nova Scotia Power Inc. Full time

**Job Title***: Key Accounts Manager
**Company, Department**: Nova Scotia Power - Reg. Marketing Customer Solutions
**Location**: Halifax, NS - Hybrid
**Type of Employment**: Regular, Full Time
**Closing Date**: June 12th, 2023
**Reference Number**: 11320
- At Nova Scotia Power, we’re committed to providing safe, reliable electricity so that our customers and communities can thrive. We work across the province, from Yarmouth to Wreck Cove, to prevent power outages and to strengthen our electrical system—for today, and for the future.

As a subsidiary of Emera Inc, we provide 95% of the generation, transmission and distribution of electrical power to approximately 540,000 residential, commercial and industrial customers. Our company is focused on new technologies to enhance customer service and reliability, reduce emissions, and add renewable energy.

We are proud to live and work in Nova Scotia. It’s why we work to understand how we can give back meaningfully, support local organizations and work collaboratively to enhance the communities we call home.

We believe that every unique perspective should be valued and that everyone should have a sense of safety and belonging—at work, and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers.

We are currently looking for a **Key** Accounts **Manager** to join our Reg. Marketing Customer Solutions team in a permanent position. Reporting to the Manager, Key Accounts, you will be responsible for building internal and external relationships with key account stakeholders and creating impactful business value for our customers.

**As a Key Accounts Manager,** **you will**:

- We are seeking a high energy individual who can demonstrate the ability to think outside the box and act strategically.
- You possess superior interpersonal skills, including presentation, influencing, negotiation and conflict resolution.
- As a skilled relationship builder and impactful collaborator your role will be to build internal and external relationships with key account stakeholders, create impactful business value for our customers, identify opportunities for consistent market expansion, execute strategies, and lead focused efforts with clear results.

**What skills will make you successful?**
- You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

- Ability to negotiate agreements and mutually beneficial resolutions to complex customer matters, keeping a focus on anticipating and delivering solutions aligned to the customers’ needs while achieving the long-term growth requirements of the business.
- You will be responsible for engaging and coordinating cross functionally with all internal Nova Scotia Power teams, including the Executive, to ensure proper alignment and delivery of your plans.
- Identify, cultivate, and sell new and innovative solutions to key accounts through sales and business development activities and priorities.
- Define, plan, and organize informational events and communications to key account customers to promote a clear understanding of Nova Scotia Power’s business, its corporate objectives and the electricity industry as well as being an internal customer ambassador.
- Prior experience selling within a B2B environment as well as channel management experience.
- Exceptional communication, sales, prospecting, and time management skills required.
- High energy and self-motivation with a strong desire to succeed and a proven track record of exceeding goals.
- Prior Energy and/or Utility experience is a definite asset.

**Why join our team?**
- **Flexibility**: Hybrid work model with flexible remote workdays.
- **Health & Wellbeing**: A comprehensive benefits plan, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
- **Grow Your Career**: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
- **Community Engagement & Care**: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, and scholarships for children of employees.
- **Competitive Compensation**:A comprehensive benefits plan, short-term incentive plans and a Defined Contribution Pension Plan.

**Diversity, Equity, and Inclusion at Emera***:

- As part of our commitment to health and safety, we continue to closely monitor and adjust our pandemic response as needed based on public health guidance, current epidemiology, and considerations regarding business continuity. At this time the Emera Vaccine Policy, which outlines the requirement for all Nova Scotia Power employees to be fully vaccinated for COVID-19 and provide corresponding proof, has been suspended. This policy may be reinstated in t