IT Support Technician/it Analyst

3 weeks ago

Concord, Canada New Age Group Full time

**About New Age**:
**General Role Description**:
**General Duties/Key Responsibilities (Including but not limited to)**:

- Provide comprehensive IT support services to the organization for cloud and on-premises computing platforms.
- Self-monitor, manage and respond to support tickets to ensure the proper escalation and resolution of tickets and incidents in a timely manner.
- Troubleshoot and research IT-related problems to drive resolution.
- Test, install and configure computing hardware, peripheral devices, and software components.
- Troubleshoot hardware and software issues and coordinate hardware repairs, software, and configuration support with vendors.
- Collaborate, liaise, and communicate with various internal and external groups (Ex: consultants, vendors).
- Proactively monitor, configure, maintain, and ensure IT-related systems comply with the Company’s security and privacy policies and standards.
- Contribute and assist with periodically sharing current technical information, knowledge, and tips with users, clients, and colleagues through various internal communication channels.
- Perform and monitor backup and recovery operations for data and systems and participate in related business continuity tasks and activities.
- Conduct on-site and off-site service calls and provide technical training as required.
- Participate in IT infrastructure and platform upgrades and special projects as needed.
- Engage in regular team meetings with internal and external stakeholders.
- Assist with developing and reviewing IT documentation, procedures, and guidelines and promote security. practices to internal and external users.
- Knowledge of security systems (is an asset).

**Skills, Education and Experience**:
Required qualifications to be successful in this role:

- Education related to computer technologies, networking, or information security.
- Good knowledge of and preferably working experience with LAN, WAN, Wireless networks and network security devices.
- A demonstrated ability to learn new technologies and progress.
- Ability to effectively collaborate with cross-functional teams within and outside the organization.
- Strong analytical and organizational skills.
- Ability to work in a fast-paced environment, independently and in a team.
- Knowledge of Cloud Computing Platforms (Microsoft 365, Google, AWS) is considered an asset.
- Diploma in Computer, Information Technology, or a related field.
- CompTIA ITF+/A+/Network+, Microsoft 365 or equivalent Certification(s) would be an advantage.
- Help Desk and IT support experience would be considered an asset.
- Proven ability to troubleshoot and resolve technical issues using strong problem-solving skills.
- Proven ability to proactively and quickly learn new technologies.
- Excellent communication skills, both written and verbal, in the English language.
- Proficient in typing, minimum 60/wpm with high accuracy level is critical to this position.
- G Driver License, and own vehicle preferred.

**Mandatory Requirements**:
**Job Types**: Full-time, Permanent and 100% onsite

Schedule:

- 8-hour shift
- Monday to Friday

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

GWmd5GR5Eb

  • Technical Support Analyst

    3 weeks ago

    Concord, Canada Cloud IT! Full time

    Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and...

  • IT Support Technician

    4 weeks ago

    Concord, Canada Infinite IT Solutions Inc. Full time

    Infinite IT Solutions is looking for a IT Support Technician to join our team! Infinite IT Solutions is at the forefront of delivering superior IT support and security services to businesses. As we expand our reach, we remain committed to offering top-tier support, ensuring our clients' IT infrastructures are both efficient and secure. Join us and embrace...

  • User Support Technician

    4 weeks ago

    Concord, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

  • Database Analyst

    3 weeks ago

    Concord, Canada AG IT Consulting Full time

    One (1) Full-time permanent position in AG IT Consulting located at Concord, ON L4K 0G7. (Remote is also available) Job title - Database Analyst JOB RESPONSIBILITIES: - Collect and document user's requirements - Develop and maintain computer databases - Design and develop database - Design, construct, modify, implement and test data models and database...

  • Database Analyst

    3 weeks ago

    Concord, Canada AG IT Consulting Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Collect and document user's requirements - Develop and maintain computer databases - Design and develop database - Design, construct, modify, implement and test data models and database management systems - Operate database management systems...

  • Computer Network Technician

    3 weeks ago

    Concord, Canada secure it canada Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),...

  • Computer Network Technician

    3 weeks ago

    Concord, Canada secure it canada Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),...

  • Business Data Analyst

    2 weeks ago

    Concord, Canada Comprise IT Solutions Full time

    Proficient in creating, maintain BRD’s (Business Requirement Documents) - Data manipulation, handling using SQL - Some insurance background experience (Life & Health preferred) - Based out of Canada (Toronto preferably) - At least 2 days in client office in Toronto **Thanks & Regards** **Ashish Kumar Singh** **BSL Consulting** **Contact: +1(512)-866-3413...

  • IT Support Desk Analyst

    4 weeks ago

    Concord, Canada Synchroworks Full time

    **About Us** From software management and network security to cloud computing and professional communications solutions, we help businesses become more strategic, more productive and more successful. At a time when digital technology is transforming every industry and every part of our daily lives and work, our clients are increasingly looking for a...

  • Business Systems Specialist

    3 weeks ago

    Concord, Canada Cloud IT! Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes and solutions meet business requirements - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy,...

  • Manager, Mis

    3 weeks ago

    Concord, Canada Cloud IT! Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Plan and control budget and expenditures - Supervise staff - Establish and implement policies and procedures for information systems - Meet with clients to discuss system requirements, specifications, costs and timelines - Assign, co-ordinate and review projects and programs - Plan,...

  • Financial Manager

    3 weeks ago

    Concord, Canada Cloud IT! Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - Business/commerce, general - Small business administration/management - Finance, general **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures - Monitor financial control systems - Advise senior management - Plan, organize, direct,...

  • Textile Laboratory Analyst

    2 weeks ago

    Concord, Canada Career Connections Canada Inc. Full time

    Job descriptionJob Title: Textile Lab AnalystOverview:We are seeking Textile Lab Analyst who has experience in the textile technology sector, working within laboratories of textile processing industries, chemical companies, and testing institutes. Their focus is on conducting and evaluating textile tests, as well as engaging in product development...

  • Textile Laboratory Analyst

    2 weeks ago

    Concord, Canada Career Connections Canada Inc. Full time

    Job descriptionJob Title: Textile Lab AnalystOverview:We are seeking Textile Lab Analyst who has experience in the textile technology sector, working within laboratories of textile processing industries, chemical companies, and testing institutes. Their focus is on conducting and evaluating textile tests, as well as engaging in product development...

  • Sales Associate

    2 weeks ago

    Concord, Canada Call It Spring Full time

    **Job Objective** Support the store management and associates in all tasks necessary to the efficient operation of the store. Reports directly to the Store Manager and Assistant Manager. Represents an integral part of the store team and through his/her/their participation creates a healthy and pleasant atmosphere. **Key Job Functions** - Receive stock from...

  • Appliance Service Technician

    2 weeks ago

    Concord, Canada FIX IT RIGHT APPLIANCE REPAIR Full time

    Education: No degree, certificate or diploma - Experience: 3 years to less than 5 years **Work setting**: - On-site customer service - In shop - Rural area - Urban area - Various locations - Relocation costs not covered by employer - Willing to relocate **Tasks**: - Conduct voltage, resistance and other tests using electrical test equipment - Prepare...

  • User Support Technician

    4 weeks ago

    Concord, Canada RV Design & Consultancy Ltd. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Work setting**: - Information technology (IT) consulting - ** Tasks**: - Give access to computer networks -...

  • Textile Laboratory Analyst

    2 days ago

    Concord, Ontario, Canada Career Connections Canada Inc. Full time

    Job description Job Title: Textile Lab Analyst Overview: We are seeking Textile Lab Analyst who has experience in the textile technology sector, working within laboratories of textile processing industries, chemical companies, and testing institutes. Their focus is on conducting and evaluating textile tests, as well as engaging in product development...

  • IT Support Technician- Preferably with Experience

    4 weeks ago

    Concord, Canada Dreamforce Services Inc. Full time

    One of the Top Insurance brokerage in Canada is looking for an Intermediate IT Support technician to join their team. Their unique culture encourages employees to enroll in higher education, webinars and training for professional growth and qualify for more advanced positions in the company. They have a flexible work environment and offer a strong benefits...

  • Textile Laboratory Analyst

    3 weeks ago

    Concord, Canada Career Connections Canada Inc. Full time

    Job descriptionJob Title: Textile Lab AnalystOverview: We are seeking Textile Lab Analyst who has experience in the textile technology sector, working within laboratories of textile processing industries, chemical companies, and testing institutes. Their focus is on conducting and evaluating textile tests, as well as engaging in product development...