Facilities Administrator
6 months ago
For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.
Location
- Burlington, ON
- Remote, CANJob Type
- Full Time**Position Overview**:
As the Facilities Administrator for Calian’s Health Division, you will be responsible for the day-to-day management of the Primacy Clinics in their territory. As the main point of contact for doctors, clinic management and local Loblaws store management, the Facilities Administrator ensures that all clinic needs are met. The Facilities Administrator will demonstrate professionalism in order to maintain and increase operational effectiveness and ensure profitable success of each clinic as per their Sublicense Agreement.
**Responsibilities**:
- Provide day to day support for clinics, including maintenance issues, marketing requests, changes to clinic metrics such as hours; doctors on staff; services offered; and updates to involvement in loyalty programs
- Act as the main point of contact for the clinic, pharmacy and store management, and on-site contractors
- Be available on occasion for after-hours clinic inquiries and emergencies, unless taking approved vacation time
- Draft communication as required including policies, events, changes, clinic news
- Advocate to management on behalf of the clinics by making recommendations for upgrades, expansions, or marketing
- Prioritize maintenance, renovations and new build construction including contracting 3rd parties, communicating scope of work to the medical clinic, assessing results, and forwarding invoices to management in a timely manner.
- Travel to each clinic annually to meet with key clinic contacts in specified region to evaluate operations, review the condition of the facilities and assess recruiting needs
- Work with National Service Manager as necessary to develop marketing strategies
- Provide reports as required to Primacy management, finance and site recruiting departments as necessary
**Qualifications**:
- Minimum one year experience in a customer service or an Operations role
- Exceptional organizational and time management skills
- Demonstrated experience in developing and maintaining relationships
- Able to provide timely customer service and efficient follow-ups
- Demonstrated passion for the position and day-to-day duties as outlined above
- A clear sense of urgency to achieve results and a focus on a positive customer experience
- Excellent written and oral communication skills
- Proficient in Microsoft Outlook and Teams
- Highly developed sense of tact, discretion, and judgement in dealing with confidential, sensitive and/or delicate matters
- The ability to think strategically and assist in developing strategic solutions and approaches
**Additional Requirements**:
- This role will require you to work a Hybrid work model
- This role will require up to 50% travel
**How we hire**:
- Our approach- Experience and accommodations- CV and cover letter tips- Interview tips- Our decision**Why Work for Calian**:
**Work Environment**:
- No one-size fits all We give teams freedom of choice in building an ideal work environment.
- Flexible hours, on-site, hybrid, or work from home options depending on the role requirements.
**Impact**:
- Calian is a publicly traded company that keeps the world moving forward.We inspire confidence in our customers’ ability to communicate, innovate, learn, and lead safe and healthy lives.This confidence is achieved through synchronized efforts across our organization to provide our customers with solutions inAdvancedTechnologies, Health, Learning, and IT& Cyber Solutions. This role is part of our corporate team and will work closely with all internal clients who support these business units**Growth and Innovation**:
- Calian is a technology company with an aggressive growth agenda based on our ability to solve significant and complex problems for our customers. In this role, you will be a key member of the Calian.
We put our people first. We encourage employees to advance their Calian career through professional development and corporate career. Calian is an innovative and growing organization—have your ideas heard by pitching to senior leadership through the Calian Idea Contest
**Culture**:
- We lead with trust. We reinforce personal responsibility and accountability. Calian fosters collaboration through open communication and promotes an environment of learning and professional growth.**Diversity and Inclusion**:
- Calian fosters an environment that allows employees to maximize their potential, by nurturing a culture where everyone is valued for their differences.**Total Rewards**:
- Robust company-paid benefits for you and your family starting on
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