Customer Service

4 months ago

Edmonton, Canada South Side Manufacturing Full time

**Job Description - Customer Service & Admin Assistant**

**_Values Based Business_**

South Side Manufacturing is the most recent addition to the 40-year legacy of the Sandhills Manufacturing group of companies - one of Western Canada’s most capable stair and railing manufacturing businesses. Our group has the reputation for being _Right the First Time, On Time, Every Time_ At SSMFG we are building this future together with each member of our team. As a team we have developed 5 core values that we aspire to each and every day:
**Reliable Team Player** - Right Attitude & Help First

**Work Smart** - Productive & Efficient

**Dedicated Service** - Proactive Communication

**Always Learning** - Ask & Be Adaptable

**Commitment to Quality** - Pride in Workmanship

**Key Responsibilities**
- Assist with customer service & customer inquiries including customer walk-ins.
- Conduct work order/job investigation when required.

**Job Requirements**
- The ability to handle multiple tasks at once, work under pressure and meet deadlines.
- Highly organized and detail focused.
- Able to adapt to changing workload demands.
- Must have proficient interpersonal, oral, and written communication skills.
- Positive attitude & team player looking to join a fast-growing company.

Previous experience in customer service is required as providing excellent customer service is a priority in this role.

Alberta Blue Cross benefits after 3 months.

: Monday-Friday 8am-4:30pm

Wage starting from: $18.00/hr.

**Salary**: From $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T6E 0W8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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