Current jobs related to Porter - Collingwood - Living Water Resorts

Living Water Resorts prides itself in its people. As a company we are committed to attracting and retaining the best talent. From part-time jobs, to co-operative education experiences, to Leadership positions, Living Water Resorts offers you the perfect place to build your resume and spread your wings.
At Living Water Resorts, we’re looking for dynamic, energetic people join a truly unique employment experience where you are expected to:

- take advantage of the many perks the resort offers
- give back to your community
- look after yourself and nurture your emotional, spiritual, and physical wellbeing
- make friends and lasting connections so that your job is fun and rewarding

The focus of the Banquet Porter is to assist the daily operation of the banquet set-ups, tear down and assist the Senior Porter Team Lead/Supervisor or F &B Manager as and when needed in Food & Beverage to meet and exceed our Service & Culture Standards. This position reports directly to the Senior Porter Team Lead/Banquet Supervisor and the F & B Manager..
DUTIES INCLUDE:
1. Demonstrates through their own behaviour the 10 Commandments of our Service Culture Standards at Living Water Resorts in providing a fun and caring environment for our guests / members and fellow team members which in turn will create special memories.
2. Respond to guest complaints in a positive and helpful manner. Resolve complaints in a way that ensures the guest is satisfied, will return again and that every guest departs happy.
3. Maintains and delivers a “no compromise” attitude towards providing the highest possible level of Hospitality, Quality and Value to the guest.
4. Adheres to all of the mandatory written standards of operations, policies, procedures, manuals, oral instructions and the Employee Handbook, that is in place at Living Water Resorts
5. Communicate in a professional manner maintaining good relationships, listens and responds appropriately to our guests and fellow team members and actively works as part of a team.
6. Ensure that staff uniform, nametag and grooming standards are maintained on a daily basis.
7. Facilitates appropriate room set-up as per the Banquet Event Order (BEO) and floor plans with the other porter(s) and double checks that the room is set up with all of the required tables, chairs, linens, supplies, AV equipment (if required).
8. Consult with the Social & Event Sales Manager or Sales Manager for revised BEO plans.
9. Maintains consistency, standards and efficiency by overseeing the room set-up and all porter duties.
10. Assess requirements to ensure the function is running smoothly with all required F&B supplies and alert the Supervisor / F&B Manager to any problem areas.
11. Maintain room set-up standards so that they are presentable to guests at all times.
12. Work closely with the Kitchen team to ensure coordination for food pick-up and drop off along with the Supervisor / Manager.
13. Exceed guest expectations at all times accommodating last minute requests and changes by the guest.
14. Keep all function room doors closed and lights turned off when rooms are not in use.
QUALIFICATIONS
- High School diploma
- Valid Smart Serve Certificate
- Valid Drivers License
- Excellent guest relations and communications skills

Working Conditions
- Works the majority of the time indoors and some outdoors
- May carry hot trays of food and/ or beverages
- Must be able to bend, reach, lift at least 75 lbs
- Requires heavy lifting, moving of furniture and equipment
- Must be able to walk and stand for an average of 4-8 hours per shift

Living Water Resorts is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. Should you require accommodation in relation to any of the materials or processes used during the recruitment and selection process, please notify Human Resources. Living Water Resorts will make every effort to accommodate persons with disabilities in a timely, effective and suitable manner.