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Account Manager, Health

4 months ago


Montréal, Canada altavia.cloudraker Full time

**Account Manager (Health)**
- (Le français suit l'anglais)_

**altavia.cloudraker** is looking for an Account Manager (Health) who is ready to help lead a pharmaceutical brand portfolio with multiple indications, and various other consumer brands. In this role, you will be responsible for building a strong relationship with the clients, coaching and developing a team, growing the accounts and ensuring we deliver top-quality work.

**Responsibilities**:

- Develop and maintain an open relationship between the agency and clients;
- Lead a brand with the support of a Director/Supervisor and an Executive/Coordinator
- Ensure project delivery excellence: from brief to delivery, across different internal teams
- Manage the client's expectations in order to foster a healthy working relationship;
- Understand the client's true needs by challenging them, in order to deliver exceptional services;
- Collaborate on the strategic planning and business evolution for our clients;
- Brand planning and lifecycle management including pre-launch planning, launch and LOE
- Help develop innovative and creative recommendations and proposals for projects and new business opportunities;
- Understand clients' financial and business realities in order to set budgets and ensure they are respected;
- Define and manage deliverables, budgets, risks and timelines;
- Participate in brainstorming sessions, strategic meetings, briefs, led by Supervisors/Directors.
- Recruit, coach, manage, and retain an exceptional team
- Improve efficiency of accounts and optimize processes;
- Contribute to the overall agency strategy and direction.

**You have**:

- A thorough understanding of PAAB and ASC regulations;
- 1 to 2 years experience in a similar position
- The desire to grow and learn as part of a highly motivated team
- A love of clinical data and an deep understanding of complex disease states with the ability to distill the information into tactics that drive meaningful change
- Have an interest/experience in the oncology and antiviral landscapes
- Digital and traditional marketing experience;
- Excellent communication skills in English;
- A passion for coaching and developing others;
- A strategic perspective on marketing and always think about the big picture;
- An entrepreneurial spirit - someone who is willing to drive the business;
- High degree of emotional intelligence; you can adapt your communication style to anyone you speak to;
- The ability to juggle several ongoing deliverables (e.g., a portfolio with multiple indications) and prioritize accordingly.

**You are**:

- Passionate about pharmaceutical marketing
- A team player who is willing to be part of a group that uplifts and supports one another
- Proactive in finding solutions and improving processes
- Able to delegate and provide support where needed;
- Constantly bringing positive energy to the team and finding ways to celebrate the small wins;
- Solutions oriented - Eager to try new things and bounceback (learn) from mistakes;
- An expert in your field (scientific background preferred),and you love sharing your knowledge with others;
- Analytical and insights driven
- The most organized person you know;
- An easy-going, light-hearted person who doesn't take yourself too seriously;
- Able to stay cool as a cucumber... even when deadlines are looming.
- Quick on your feet; able to adapt quickly, multi-task and work in a fast-paced environment.

**About us:
With offices in Montreal and Toronto, altavia.cloudraker specializes in delivering leading-edge marketing and technology solutions that empower retail & health brands to design a future people want to engage with.

We call this Bionic Growth.

We advance businesses by reframing the challenge. By unlocking insight and unleashing technology, we develop products & systems that create human connections. Bridging strategy and activation, we empower your business to make strategic decisions to foster bionic growth and create a sustainable competitive advantage.

As part of Altavia—an independent, global federation of entrepreneurs—we have 38 years of industry experience in retail and health support for our clients across 45 countries. Our dedicated retail and health advisors are experts in business design, brand building, digital technology and data performance.

**Gestionnaire de Compte (Santé)**

Vous êtes un(e) **Gestionnaire de compte (Santé) **prêt à diriger un compte pharmaceutique, ainsi que diverses autres marques de consommation. Dans ce rôle, vous serez responsable de l'établissement d'une relation solide avec le client, du coaching et du développement d'une équipe, de la croissance des comptes et de la garantie d'un travail de qualité supérieure.
- **NB. Le masculin est utilisé pour alléger le texte, et ce, sans préjudice pour la forme féminine._

**Votre quotidien**:

- Développer et maintenir une relation ouverte entre l'agence et les clients ;
- diriger une marque avec le soutien d'un directe