Manager, Content

4 months ago

Vancouver, Canada Vancouver Foundation Full time

**Manager, Content**

**Full-Time Permanent**

**Hybrid Eligible**
- Vancouver Foundation acknowledges that we carry out our work on the lands of Indigenous nations throughout colonial British Columbia. Our office is located on the unceded, ancestral, and traditional territory of the x_ʷ_m_əθ_k_ʷə_y_̓ə_m (Musqueam), S_ḵ_wx_̱_w_ú_7mesh (Squamish) and Sel_̓_í_l_̓_witulh (Tsleil-Waututh) peoples._

**About Us**

Vancouver Foundation is a community foundation that serves Vancouver and all of BC. We bring together the generosity of donors with the ideas and energy of people and communities across the province. Every year we fund a diverse mix of grants, both large and small, that help to build healthy, vibrant, equitable, and inclusive communities. Considered a leader in responsive grantmaking and systems change, Vancouver Foundation is the most significant funder of charities in BC outside of government.

As a community foundation, we're committed to ensuring everyone has a place in our mission. We are on a journey to actively align all aspects of our work — both internally and externally — to our commitment to equity, inclusion, and a more just society.

**About You**

You're looking for a team that values learning, and growth. You have experience in most of these areas and are keen to grow into the others.

You're ready to join us as we explore and shape how Vancouver Foundation might do even more to align justice, equity, diversity, and inclusion with our culture and our mission.

**About the Position**

The Manager, Content is our resident storyteller. This role supports the brand voices of Vancouver Foundation and our sub-brands, including LEVEL and Neighbourhood Small Grants. This role will contribute to and execute our content strategy and marketing strategy and supports us in engaging new and diverse communities to join our work with engaging, informative, and inspiring copy.

You will be focused on maintaining our brand voice as you create content. Your day-to-day will be writing-intensive, though you'll also collaborate with the team to develop creative concepts and ensure content is cohesive as a whole. You'll help our team make smart decisions about content and oversee a roster of contract writers and brand strategists to achieve our goals.

**Main Responsibilities**
- Collaborate with project leads across the organization to determine what kind of copy and content they need and how we start gathering source material.
- Plan, produce, and publish content that informs and inspires our readers to join our work, and maintain systems for governing content after it's published.
- Manage our brand copy guidelines and related resources, like a glossary.
- Develop an editorial calendar for Vancouver Foundation and its sub-brands that supports our goals and keeps pace with our emerging purpose.
- Works with the team members to analyze our audiences and use insights from research and testing to inform your future content.
- Contribute to and execute on our content strategy and marketing strategy
- Oversee contract writers and brand strategists to support your workplan.
- Develop a deep understanding of our products and programs by working with our Donor Services and Grants & Community Initiatives departments.
- Coach the Coordinator, Communications on writing compelling copy.
- Support with some website content updates.
- Continue building on the communications team's abilities to write and edit well through creating resources, coaching, or coordinating external professional development.

**Desired Experience/Education/Skills**
- Minimum three to five years of progressive experience in roles related to brand copywriting, content writing, brand management, or content creation.
- Strong writer, editor, and communicator, with the ability to adapt writing to plainer language for non-technical audiences.
- Ability to create content in line with web content accessibility guidelines (we follow WCAG 2.1 AA).
- Experience negotiating with stakeholders with competing priorities to arrive at a good outcome.
- Strong ethics. Ability to bring an understanding of power and power dynamics, cultural safety and sensitivity, ethical storytelling, and inclusive communications practices.
- Experience with audience analysis and tailoring content to different audiences is an asset.
- Familiarity with uploading content to Wordpress and posting to social media channels via Hootsuite is an asset, with a willingness to learn just as important.
- Some UX writing skills are an asset

**Core Competencies**

**_Advances Justice, Equity, Diversity, and Inclusion_**
- Experience in anti-oppression, decolonization, anti-racism, feminist theory, rights-based frameworks, etc.

**_Accountability/Responsibility _**
- Models our values. Builds trust by being reliable and authentic. Follows through on commitments. Demonstrates a positive attitude and energy. Maintains confidentiality of personal and/or sensitive business informat

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