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Installation Manager
5 months ago
**Duties include**:
- Responsible for recruitment, onboarding, and retention of installation personnel.
- Ensure adequate capacity of installation personnel to complete quality work within cycle time expectations outlined by our client.
- Attend regular jobsite visits to inspect installation quality, and ensure Orange Room policies and procedures are being adhered to by installation personnel.
- Be on site frequently (multiple times) to manage/oversee larger installation jobs ensuring installations are completed to industry standards.
- Attend to site to lead resolution on pressing installation / service concerns. Provide technical support by phone or on site to installation personnel as required.
- Correspond with customers to assess satisfaction and address concerns quickly
- Negotiate solutions with customers, installation personnel while ensuring cost control and chargebacks are managed within company guidelines. Coordinate corrective action for service repairs.
**Qualifications**:
- Preferred flooring knowledge and experience
- Previous experience in project management
- Previous experience overseeing trades / renovation projects
- Reliable vehicle to travel from Victoria to Campbell River regularly
- Strong computer and technology skills
**Perks**:
- Predominantly Monday to Friday
- Fuel allowance
- Bonus program
- Benefits after probation
- 3 weeks holiday
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Automobile allowance
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
**Experience**:
- flooring installation: 1 year (preferred)
- Management: 1 year (preferred)
Work Location: One location