Associate Workplace Community Manager

6 months ago


Oakville, Canada LineZero Full time

About Us
Are you interested in transforming corporate culture using a new technology platform for businesses? If yes, then you could be our next colleague LineZero is a trusted partner for Workplace from Facebook and we deliver powerful digital solutions to empower, connect and engage organizations. LineZero has developed a dedicated team of professionals to help customers adopt and subsequently evolve their use of Workplace. The growth and expertise developed and shared among the team members has led to a substantial increase in opportunities and customer adoption. The Associate Workplace Community Manager will continue to help customers adopt Workplace and assist organizations to be inclusive and drive culture to all employees.

**Responsibilities and Duties**:

- Develop a trusted advisor relationship with customer executive sponsors to create Workplace passion and satisfaction.
- Assist in company-wide implementation of Workplace within large organizations, ensuring a high level of adoption.
- Meet with Clients to help establish content and engagement strategies.
- Manage and maintain the customers relationship, ensuring that all customers attain a high level of adoption and business value from using Workplace.
- Adapt quickly to product changes and nuances and communicate these strategically to stakeholders.
- Plan and assist in building all campaigns to meet assigned client budgets and strategy needs.
- Ensure all campaigns meet best practices and organize ad groups to efficiently carry out keyword strategies.
- Schedule and organize a quarterly deep dive media analyses for each client to audit all campaigns, identify problems, opportunities, and communicate all recommendations and action items to consulting and sales team. Also review campaign goals from previous quarter to establish goals going forward.

**Qualifications**:

- Bachelor’s Degree in communications, marketing, technology, business or media plus 2-4 years experience in a similar role required.
- Excellent verbal and written communication skills.
- Experience in managing multiple projects and deadlines.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Technically savvy with social media platforms/business collaboration platforms.
- Strong analytical skills with the ability to report and optimize strategy based on data.
- Proficient with Microsoft Office Suite and related software.
- Previous experience working with Workplace from Facebook desired.

**We Offer**:

- Unlimited vacation
- Profit sharing
- Remote Work
- Amazing people-first culture
- Career advancement opportunity

Diversity, Inclusion and Accessibility


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