User Support Technician

6 months ago


Kitchener, Canada Blackcreek Technologies Limited Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Supervision**:

- 5-10 people
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week


  • IT Support Technician

    5 months ago


    Kitchener, Canada Marks Supply Inc Full time

    Marks Supply Inc. **Position**: IT Support Technician **Reports to**: Manager, IT/Systems **Department**: Information Technology **Term**: Full Time IT Support Technician At Marks Supply, we covet our 3 core values of Personal Excellence, Teamwork and Achievement. We realize that your work life is not just about performing a job; it is about being part of...

  • IT Support Technician

    3 months ago


    Kitchener, Canada Brock Solutions Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning,...

  • IT Support Technician

    6 months ago


    Kitchener, Canada Marcone HVAC Full time

    **Who we are**: At Marks Supply, we take pride in our long-standing history of providing top-quality plumbing, P.V.F., hydronics and HVAC products to our customers since 1962. With eight wholesale branches and three luxury showrooms throughout southwest Ontario, we are committed to maintaining a knowledgeable team of employees while embracing innovative...


  • Kitchener, Canada McIntyre Group Full time

    **McIntyre Group is looking for someone to join our team!** We are one of the leading Canadian companies for architectural products, office furniture installation and reconfiguration, demountable walls, custom acoustic installations, retail installation, labs, project management, and warehouse and inventory services. McIntyre recently began integrating...


  • Kitchener, Canada CareKW Full time

    Join our dynamic IT team as an IT Support Technician with a focus on cybersecurity. We are seeking a proactive, detail-oriented individual to ensure our technological infrastructure is secure and efficiently supports our internal operations. **Job Description**: As an IT Support Technician, you will be crucial in providing both technical support and...

  • IT Technician

    2 months ago


    Kitchener, Canada Great River Financial Services Inc (GRFS) Full time

    **Overview** **Responsibilities**: - Provide technical support to end-users for hardware, software, and various IT services - Install, configure, and maintain computer systems, networks, and peripherals - Troubleshoot software issues and escalate complex problems to the appropriate teams - Perform routine maintenance on systems and networks to ensure...

  • IT Technician Ing

    5 months ago


    Kitchener, Canada IMT CORPORATION Full time

    With over 100 year’s experience, **IMT Group** is a leading major manufacturer and supplier to the defence, transportation, aerospace, agriculture, and mining market sectors. As an** IT Technician**, you will play a pivotal role in maintaining our technology infrastructure, ensuring smooth operations, and providing exceptional support to our users. This...


  • Kitchener, Canada InkSmith Full time

    We’re looking for a full-time **Customer Support & Repair Technician** to help our growing businesses provide excellent service to our customers across Canada on their 3D printers, laser cutters, robotics kits and a growing variety of maker tools and consumables. Our company operates three brands that serve customers in education, industrial shops,...

  • IT Technician

    5 months ago


    Kitchener, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • IT Technician

    5 months ago


    Kitchener, Canada Abacus Services Corporation Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...


  • Kitchener, Ontario, Canada D2L Full time

    About the Role:We are seeking a detail-oriented and motivated co-op student to join our End User Support (EUS) team at D2L. As an EUS Support Coordinator, you will play a vital role in ensuring smooth operations, assisting with day-to-day tasks, and training initiatives. You’ll work closely with supervisors, managers, and team members to enhance our...


  • Kitchener, Canada Just Fix It Inc. Full time

    **JOB DESCRIPTION - LEVEL 1 & 2 POSITION, NEW IT GRADS WELCOME** At Just Fix It, our mission is to provide the best option for technical support to all size business. We accomplish this by servicing our clients through long-term relationships and accountability. We are looking for dynamic people with a track record of superior technical support and a solid...


  • Kitchener, Canada Demant Canada Full time

    **Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from...


  • Kitchener, Ontario, Canada D2L Full time

    D2L, a cloud company modernizing education and building the Future of Work, is transforming the way the world learns. As an End User Support (EUS) team member, you will play a crucial role in ensuring smooth operations and assisting colleagues with day-to-day tasks and training initiatives.Key Responsibilities:Develop and enhance agent training programs to...


  • Kitchener, Canada Oracle Full time

    New Grad Role for those joining within 12 months of their graduation date, earliest start date being June 2nd, 2025 WHY ORACLE NetSuite? One word — Transformation. At Oracle NetSuite, we believe the Cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive...

  • Technician

    4 weeks ago


    Kitchener, Canada Kitchener Hyundai Full time

    Are you passionate about cars? Do you thrive in a dynamic, fast-paced environment? We're seeking a skilled 310S Mechanic to join our exciting team! As a vital member of our crew, you'll dive into the heart of our repair facility, ensuring our customers trucks are in top-notch condition to hit the road with confidence. From diagnostics to repairs, you'll...

  • Technician

    6 months ago


    Kitchener, Canada Kitchener Ford Full time

    **Kitchener Ford**, a proud member of the Canada One Auto Group Dealership Network and the largest volume Ford dealer in the region is looking for** Licensed Automotive Service Technicians (310S/T)** to join their service team. **Kitchener Ford** sells more new and used vehicles than any dealership in the region which translates into steady, profitable work...


  • Kitchener, Ontario, Canada Clearpath Robotics Full time

    About the JobWe're seeking a skilled Field Service Technician to join our team at Clearpath Robotics. As a key member of our support team, you will be responsible for providing on-site and remote advanced repair and troubleshooting services for our industrial mobile robotics platforms.Your goal will be to efficiently return customer systems to operation and...

  • Technician

    6 months ago


    Kitchener, Canada AutoIQ Full time

    Kitchener Hyundai, a proud member of the AutoIQ Dealership Network and the largest volume Ford dealer in the region is looking for Licensed Automotive Service Technicians (310S/T) to join their service team. Kitchener Hyundai sells more new and used vehicles than any dealership in the region which translates into steady, profitable work for our...


  • Kitchener-Waterloo, Canada Verily Full time

    **Who We Are** **Verily is a subsidiary of Alphabet** that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of...