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Client Service Manager

5 months ago


Calgary, Canada Carewest Full time

**Here’s your chance to be a part of our story** Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.

At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of
**_Caring, Relationships, Learning_** and
**_Responsibility_** guide how we provide care to those who need it the most.

With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.
- Help us make a difference and connect with us today

**The Opportunity**
- This is a management position responsible for the efficient and effective functioning of the unit/service area including day to day operations, quality care, inter-disciplinary team functioning and client/family satisfaction. Provides input to program planning and responsible for implementation of program principles and standards.

**Program Summary**
- The Alternate Level of Care (ALC) unit is a 45 bed unit that is a short-stay transition unit for clients that no longer require acute care resources but do require care and support while they await an appropriate living option.

**Position Details**:
Bi-weekly Hours: 77.50
- FTE: 1.00
- Shift: Days
- Shift Times: 0800-1615
- Union: Non Union Management
- Rate of Pay: According to qualifications and experience

**Qualifications & Experience**:

- Bachelor's Degree in a health-related discipline required, preferably in Nursing with current registration with CARNA or appropriate professional licensing college.
- Minimum 3 to 5 years relevant clinical experience required.
- Experience in a supervisory/leadership capacity preferred.
- Demonstrated ability to initiate and manage change towards the development of innovative solutions that involve internal and external stakeholders.
- Leadership skills including the ability to coach and mentor and lead quality improvement (AIW).
- Previous experience working in the subacute, continuing care spectrum.

**About Carewest**:

- We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.

We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.
- Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at _
- carewest.ca_
- ._