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Bilingual Occupational Health and Safety Analyst
4 months ago
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Summary:
As a bilingual Occupational Health and Safety Analyst, you will be the initial person involved in employment incident and injury cases. You will take charge of new cases and open case files.
**Responsibilities**:
- Create new occupational injury case files
- Assume responsibility for the cases assigned to you and gather all the information needed to open a case
- Notify the claims management consultant who is in charge of the client when a serious incident requires their intervention
- When necessary, enter opposing comments in case files and, when the case has been accepted, do follow-up to see if there are sufficient grounds to contest
- Monitor case progress and determine the appropriate management strategy
- Request independent medical examinations for cases as required
- Personalize and forward requests for modified work as required
- Assist the consultant with cost-sharing requests and cost-allocation follow-up
- Perform any other related tasks
To be a successful Bilingual Occupational Health and Safety Analyst, you will have the following qualifications and skills:
- Bilingual fluency in English and French is required
- College diploma in legal techniques or other relevant academic training
- Good understanding of occupational injury management (AIAOD and jurisprudence)
- Self-starter, initiative and excellent organizational skills
- Ability to set priorities and meet deadlines despite a significant volume of work and deal routinely with unexpected request from clients or team consultants
- Good analytical and problem-solving skills
- Excellent communication skills and customer-service focus
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Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.
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