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Data Quality Assurance Clerk Pt
3 months ago
**Data Quality Assurance Clerk PT**
***
**Competition Number**
2024-158
**Job Code**
1072
**Posting Date**
March 28, 2024
**Closing Date**
April 5, 2024 (at 6:00pm)
**Job Status**
Continuous Part-Time
The **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.The **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**
**Position Overview**:
As part of the Support Services team, you will work collaboratively with various divisions within the INS department to provide accurate and timely entry, maintenance and validation of information relating to service requests, work orders and accounts payable/receivable tasks.We are looking for someone who is:
- Service Oriented - Listens, engages, and acts to provide timely and quality service.
- Organized - Able to multitask and communicate effectively while working under pressure.
- A Team Player - Thrives in a collaborative environment while keenly focused on getting things done.
**Responsibilities**:
- Respond to telephone inquiries/requests from the public, other city departments, outside agencies, and Councilors.
- Provide quality assurance by identifying incomplete or inaccurate information, tracking and following up on missing information, and correcting data entry errors.
- Documents business procedures and maps processes.
- Undertake research, collect, and compile information for reports; initiate and investigate the same for management and staff (financial reports, units of accomplishment, staff absenteeism, activity costs, etc.).
- Create service requests and/or work orders in response to inquiries from the public, division, other city departments and outside agencies.
- Enter resource usage (labor, equipment, materials, and productivity information) into the work management system. Initiate computer interface that transfers data records into PeopleSoft. Run validation reports. Researches and rectifies data anomalies. Approves payroll for final processing by Payroll Administrator. Works with Human Resources Assistant (Benefits) to resolve discrepancies e.g., new hires, transfers, and pay increase information) between Cityworks and PeopleSoft.
- Generate reports (quotes, work order costing, activity costs, attendance management, financial costs, managing of work orders).
- Manage, prepare, and process invoices/internal recoveries/accounts receivable for various work activities performed by the division for external customers. Process material payables, field orders, purchase orders.
- Provide backup to other administrative staff as required.
**Requirements**:
- Minimum Grade 12 diploma plus up to one year of additional job related post-secondary education.
- Minimum 1-2 years of related work experience.
- Proficient in the use of computer software packages including Microsoft Word & Excel, PeopleSoft and SAP (accounts payable/receivable).
- Highly developed administrative and organizational skills with an attention to detail.
- Proven ability to balance multiple tasks simultaneously, meeting established timelines.
- Good public relation skills to deal with the public and other city staff in an efficient, courteous manner.
- Preference will be given to staff having experience with SAP and City Works Management System.
- Must be reliable with a good attitude and employment record.
***
- Please note that as per Human Resources Policy _HUM-HIR-_110, "Employment of Relatives of Staff Members and Elected Officials":_
- "The immediate relatives of staff of the Human Resources Division, all _Directors,_ General Managers_, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity._
- The immediate relatives of all other Management personnel shall not be employed where such employment would be:_
- 1. within the same Department in the case of permanent full-time, temporary full_-time and part-time classifications._
- 2. within the same Division in the case of students."_
**Department**
Infrastructure Services
**Division**
Fleet
**Union Affiliation**
Non-Union/Management
**Number of Positions**
1
**Hours of Work**
Up to 24 hours per week (PT)
**Location**
**Initial Location
- Kitchener Operations Facility
**City**
Kitchener
**Compensation**
**Salary Range**
effective Apr 1, 2024: $47,923- $59,907- effective Nov 1, 2024: $48,046 - $60,061**Grade/Band**
4 (under review)