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Coordinator, Employee Records

4 months ago

Nanaimo, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Employee Records, the Coordinator is responsible for the operation of a designated Employee Records office and the delivery of services in a multi-site, multi-union organization. Supervises staff, providing leadership and development opportunities to ensure Employee Records meets the goals and objectives of the service. Acts as the liaison for agencies such as the Pension Corporation, Healthcare Benefit Trust and BC Medical Services. Grants access to the Pension Corporation secured websites and requests access to external websites such as HEABC, Healthcare Benefit Trust and Pacific Blue Cross. Oversees participation in retirement seminars as requested. Documents processes and procedures required to ensure accurate and timely service provided to all clientele. Assesses the quality of the service, setting in motion quality improvement measures as required. Ensures compliance with legislative regulations, collective agreement provisions and organizational policy.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Bachelor's Degree in a related discipline such as Human Resources or Business Administration and 5 years' recent related experience in a multi-union environment preferably in healthcare, with supervisory experience.

**Skills And Abilities**:

- Excellent communication (verbal and written) and analytical skills.
- Highly developed abilities to lead, direct and develop staff.
- Strong interpersonal skills and the ability to deal effectively with clients such as managers, employees and union representatives.
- Demonstrated knowledge of compensation and benefit plans.
- Ability to function well as a member of a team.
- Ability to work effectively under pressure and with changing priorities and deadlines.
- Demonstrated organizational and planning skills.
- Strong computer skills with systems such as HRIS and ESP, as well as spreadsheets, word, database software.
- Use of a personal vehicle to facilitate travel in a multi-site organization.

**Job Requirements**: