Manager, Contact Centre Life

Job Summary: Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

**Contact Centre BSA** **About Capco** **Let's Talk About You** You want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let's Get Down To Business** Banks,...

**Contact Centre BSA** **About Capco** **Let’s Talk About You** You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let’s Get Down To...

The Contact Centre Specialist will be responsible for executing the activities and tasks for change/project requests for the contact centre products and solutions. The Contact Centre Specialist will execute project activities and tasks following standard project methodology, ensuring all project activities are completed on time and within scope, including...

Contact Centre Manager Position at Ontario Inc.We are seeking a skilled Contact Centre Manager to lead our team at Ontario Inc. The ideal candidate will have a Bachelor's degree and 2 years of experience in a similar role.Key Responsibilities:Manage a team of more than 20 people and plan, administer and control budgets for client projects, contracts,...

**CLOSING**:Open until filled. *** **Land**_ _**Acknowledgement** - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._ **Equity...

**Who We Are** At IDP we’re bringing the world a little bit closer together each day through the power of education. In fact, we’ve been innovating in this space for over 50 years and are just getting started. That’s why IDP is recognized around the world as a leader in the global education services industry. We’re publicly traded on the Australian...

Job Summary: Reporting to the Manager Contact Centre, this supervisory role is accountable for overseeing new-hire training, instructional design and team member upskilling. The primary objective is to ensure the effective onboarding, continuous skill development and sustained quality performance of Contact Centre team members. This role requires a dynamic...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Slalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work. Since our consulting business...

Job OverviewThe Director, GRS Compliance will lead a team of Compliance Managers responsible for providing independent compliance oversight, guidance and support to the Group Retirement Services (GRS) business at Sun Life Financial Canada.The incumbent will be familiar with the products and services offered by GRS and the Client Solutions Centre,...

Slalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work. Since our consulting business...

DescriptionThis position is responsible for ensuring the highest level of customer service is provided to current and potential Subscribers. The incumbent manages the day-to-day operations of supervisors in a Subscriber Delivery and Support environment. Key metrics for this role may include: key customer feedback, Subscribers retained, new Subscribers...

Job Description : The Sponsor Business Centre is responsible for supporting new product sales through the Advisor, Consultant and Direct channels, and for the on-going relationship servicing of an in-force block of business offering a range of retirement and investment products and services. Reporting into the Manager, Sponsor Business Centre, this...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. This role within the Cloud Centre of Excellence (CCoE) Team is responsible for providing support...

Sonnet is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we...

Competition Number: REQ 6257 TITLE:  Information Specialist, Contact Centre DIVISION:  Office of the Registrar SALARY:  Payband F, starting rate $ per hour HOURS:  Monday to Friday (varied) HOURS PER WEEK:  35 LOCATION:  51 Dockside Drive STATUS:  Full Time Support EFFECTIVE DATE:  Immediately CLOSING DATE:  August 12,...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...