Volunteer Program Coordinator

3 weeks ago


Calgary, Canada Silvera for Seniors Full time

We are currently hiring for a** Volunteer Program Coordinator**. This is a** Full-Time, 3 months **contract **position.

What is so exciting about this position is that you get to work with and support our Supportive & Independent Living Communities. One gets to know, support and have FUN with the many senior residents along with building internal relationships with your colleagues within Spruce and many other communities.

Come build a career with our committed, high-performing team and make a positive difference in the lives of others.
- Our singular purpose:_ Live your best life_. We value accountability, honesty, relationships, and innovation.

**ONE CAN**:
**Find **meaningful work with seniors. **Enjoy **working on a high-performance team while making a difference in the lives of independent seniors. **Choose **to work at one of our many communities across Calgary. **Benefit **from flexible hours, shift differentials, career advancement.

**Overview of Role**

The Volunteer Program Coordinator will work collaboratively with designates from Silvera's Supportive Living Communities to support the execution of a short-term strategy to re-introduce volunteer engagement and programming. This position will be a combination of support and mentorship as well as the tactical development of a volunteer engagement plan that can be implemented moving forward.

In preparation for the re-introduction of volunteers, the following foundational pieces have been updated as a place to start:

- Standards of Practice Framework document based on the Canadian Code for Volunteer Involvement
- Volunteer Handbook
- Content on website
- Letter to all prospective volunteers registering on MyImpact
- Volunteer Orientation
- Silvera volunteer policies reviewed _(Employees who leave Silvera and want to return as volunteers is still pending with HR)_

**Deliverables**:

- Review and provide input on all documentation updated to date. Identify missing pieces and include in planning process.
- Develop a short-term volunteer engagement strategy (November - May) as well as a long-term tactical plan based on learnings and current realities.
- Learn MyImpact and determine a monthly & quarterly reporting schedule that will be submitted to Senior Manager, Community Operations.
- Review the volunteer page on the Silvera website and intentionally build the page in alignment with the overall plan.
- Work with the External Relations Team - specifically the Manager, Brand & Communications to regularly share volunteer impact stories on social media, in Silvera publications and on MySilvera.

Work with each SL Community to introduce and discuss the opportunities outlined in the Standards of Practice Framework. Collaborate with them to customize their volunteer engagement processes as well as:

- Develop volunteer position descriptions for each SL Community - build a format that is consistently used throughout the organization that measures and manages the risks associated with each position.
- Determine what volunteers are needed and when based on the capacity of each SL Community.
- Customize volunteer orientation for each SL Community.
- Ensure updated Silvera Volunteer Orientation PPT deck is suitable and record on Teams (to be shared with all new volunteers prior to their orientation at individual communities) and upload into MySilvera.
- Develop a Silvera wide recruitment strategy. Part of this strategy will be connecting it to the Neighbourhood Stakeholder Engagement Strategy.
- Collaborate with all internal stakeholders to develop a Silvera Volunteer Recognition Program including a Volunteer Week Recognition plan. (Most likely a campaign during the month of April with social media and blog posts.)
- Build the volunteer satisfaction/evaluation process.
- Our singular purpose: Live your best life.
- We value accountability, honesty, relationships and innovation.

Silvera employees create positive impact every day. Together, we serve people who make their home with us, including our supportive living communities, which provide meals, housekeeping and Active Aging programs. Silvera provides a respectful, inclusive, diverse workplace. Our employees work hard to make our communities the safe, comfortable places residents call home. We offer employment opportunities in dining, housekeeping, maintenance and administration, and we celebrate each other through training, recognition and opportunities for growth. Silvera offers flexible full-time, part-time and casual hours.

Our communities are located in all quadrants of Calgary and our head office is located on Macleod Trail near Chinook Centre.

Come build a career with our committed, high-performing team and make a positive difference in the lives of others.

*



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