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Inbound Lead Specialist at Snappy

4 months ago

Markham, Canada Snappy Innovation Inc. Full time

**Inbound Lead Specialist at Snappy**

**Company Overview**:

- Join Snappy, a leading B2B SaaS provider, renowned for delivering cutting-edge restaurant technology solutions, including POS, online ordering, reservations, and loyalty programs. We’re currently seeking a results-driven Inbound Lead Specialist to augment our digital presence, drive organic traffic, and enhance our customer engagement.

**Key Responsibilities**:
The Inbound Lead Specialist will be pivotal in driving Snappy’s growth strategy:
**Sales and Business Development**:

- **Identify and Engage**: Connect with potential clients, from individual restaurant owners to mid-market chains.
- **Proactive Outreach**: Actively seek new sales opportunities through lead generation, referrals, and networking.
- **Cold Calling and Qualification**: Initiate cold calls to identify qualified leads, gather information on their needs, and gain insights into their buying behaviors.
- **CRM Maintenance**: Keep accurate records of new leads and update CRM data regularly.
- **Reporting**: Provide regular reports to management, recommending improvements for prospecting and growing qualified leads.
- **Quota Achievement**: Meet monthly quotas for closed business.
- **High-Volume Activity**: Demonstrated experience in high-volume cold-calling, prospecting, appointment setting, and nurturing sales success.

**Product Knowledge**:

- **In-Depth Learning**: Acquire comprehensive knowledge of our restaurant technology platform, pricing, and service packages.
- **Effective Communication**: Clearly convey the benefits of our services, emphasizing convenience, quality, and efficiency.

**Client Relationship Management**:

- **Relationship Building**: Develop strong, lasting relationships with clients, understanding their needs and preferences.
- **Service Excellence**: Address inquiries and concerns promptly and professionally, providing excellent service.
- **Professionalism**: Exhibit high professionalism in understanding customer issues and identifying appropriate responses.
- **Technical Skills**: Use CRM and other tools effectively to manage client information and updates.
- **Target Driven**: Demonstrated ability to meet targets, respect deadlines, and work under pressure.

**Sales Presentations**:

- **Preparation and Delivery**: Create and deliver persuasive sales presentations, highlighting the advantages of our restaurant technology platform.
- **Customization**: Tailor presentations to different customer segments, showcasing customized solutions.

**Negotiation and Closing**:

- **Contract Agreements**: Negotiate contract agreements and pricing with clients, ensuring win-win outcomes.
- **Closing Deals**: Successfully close sales, meeting or exceeding monthly and quarterly sales targets.

**Appointment Scheduling**:

- **Efficient Coordination**: Schedule service appointments efficiently, considering client preferences and scheduling constraints.
- **Operational Optimization**: Ensure that service scheduling is optimized for operational efficiency.

**Marketing Collaboration**:

- **Strategy Execution**: Collaborate with the marketing team to execute sales and marketing strategies, including promotions, campaigns, and lead generation efforts.

**Qualifications**:
**Join Snappy**:
Be part of a team that is committed to innovation, excellence, and the delivery of world-class restaurant technology solutions. At Snappy, we value the contribution of every team member and provide a conducive environment for professional growth and development. Your journey to making a significant impact in the digital space begins here

**Application Process**:
Pay: $40,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 3 years (required)

Work Location: In person