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Technical Specialist

4 months ago

Québec, Canada SolidCAD Full time

Who we are?
Our mission is to provide and deliver technology solutions which improve our clients' processes, workflow and profitability.
Position Summary
You will hold a key position in a growing company. You will work mainly remotely (telecommuting) and your tasks will be diversified and will put you in contact with manufacturing companies.
In this role, you will...
- Support customers with Autodesk CAM software (mainly FeatureCAM, Fusion 360 and PowerMill);
- Provide training/consultation in companies across Quebec and online;
- Participate and/or create new lesson plans to diversify the service offer;
- Make consultation/programming according to clients' needs and requests;
- Promote SolidCAD services. ;
- Follow training and development at the request of the employer;
- Keep up-to-date with news on the various supported CAM software;
- Adhere to SolidCAD values;
- Meet the requirements to maintain Partner status with Autodesk;
- Participate in team meetings;
- Build a strong and lasting relationship with customers and suppliers;
- Keep the CRM (Salesforce) up to date;
- Participate in exhibitions and events in the manufacturing sector;
- Perform webinars and short “tips and tricks” capsules for clients;
- Perform any other related tasks requested by the employer.

Why choose us?
We are an Autodesk Authorized Training Center, employing the largest team of industry technology experts in Canada. In 2015, SolidCAD and Cansel, another major Autodesk reseller in Canada, joined forces. Together, we provide the highest level of service, expert support and customized offerings to ensure customer satisfaction.For over 50 years, Cansel’s national team of professionals combine software, hardware and services to provide tailored solutions to improve your workflow, from field to finish.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.