Assistant Store Manager

3 months ago

North Vancouver, Canada Everything Wine Full time

Everything Wine is an exciting entertainment beverage organization that recognizes the value of employee effort, commitment and dedication. Our mission is to search the world to bring the very best value and quality to our customers in a fun and experiential environment. As with any dynamic culture that strives to be the best, the content will continue to evolve over time, and we encourage you to continually learn on the job and seek mentoring opportunities from within our organization. We support and are proud to promote from within, so growth-minded individuals are who we look for to add to our teams.

If you have a passion for people and are a wine, beer and spirit enthusiast, you’ve come to the right place.

**Reports to**: Store Manager at:
**Everything Wine - 998 Marine Dr., North Vancouver BC V7P 3C4**

**All applicants must be 19+**

CORE VALUES

**Generosity**

You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.

**Humanity**

We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbor. You are known for your authenticity, honesty, integrity and humility.

**Innovative**

We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.

**Perseverance**

We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test and learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.

**A day in the life**

**You will**:

- Work closely with the Store Manager in all planning and implementing of strategies to exceed customer's expectations.
- Oversee the smooth operation of the store on a daily basis.
- Be responsible for creating and managing the schedule based on monthly and annual labor budgets provided.
- Analyze all financial reports and create appropriate action plans to execute to achieve store and company targets.
- Network, build and maintain relationships with others within our industry.
- Consistently monitor product portfolios and utilize all applicable resources available to ensure we have the best selection available for our customers.
- Strategize and plan for future staffing and business needs with the Leadership team.
- Assist the Store Manager with succession planning and developing your team.
- Lead by example at all times.
- Participate in consistent coaching and mentoring of your team.
- Maintain open communication with the Leadership team.
- Assist and offer support to help with hiring and recruitment to ensure we are hiring top performers to join our team.

**Skills**:

- Ability to influence, motivate and lead a team to action
- Excellent verbal and written communication skills
- Critical thinking, problem solving and decision-making skills
- Effective time management skills
- Customer and team conflict resolution
- Ability to de-escalate a high-stress situation
- Ability to work in a fast-paced, high volume environment
- Creativity skills

**Personality Traits**:

- High integrity
- Works well with others
- Highly organized
- Detail oriented
- Resourceful
- Coachable
- Desire to be developed and grow
- Natural leadership qualities
- Compassionate

**Qualifications**:

- 3-5 years retail or customer service experience
- WSET Level 2 or equivalent industry knowledge
- Experience coaching/mentoring a team
- Understanding of Microsoft programs (Word, Excel and Publisher)
- Serving it Right certificate

**Company Traits**:

- People focused
- Inclusive and open-minded
- Innovative
- Authentic
- Collaborative
- Growth oriented

**What's in it for you?**
- An awesome discount on wine, beer, spirits and accessories
- Eligibility for a performance bonus
- Comprehensive health benefits
- Working with and leading a great, dynamic team
- A fun work environment
- ongoing tastings and education
- Possibility of growth within the company

Ability to commute/relocate:

- North Vancouver, BC V7P 3C4: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Pay: $52,000.00-$60,000.00 per year

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

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