Chief Operating Officer

5 months ago

Toronto, Canada Knix Full time

Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel space.

We are growing the senior executive team and are in search of a
**Chief Operating Officer (COO) **who will build and lead the operational engine of the business, enabling business growth & value creation and delivering successful channel & supply chain diversification. Reporting to the Founder and CEO, Joanna Griffiths, the COO will direct and provide executive leadership to the functions of Technology, Production & Sourcing, Supply Chain & Logistics, and Regulatory Compliance. The organization is scaling, with ambitions to double revenues over the next three years and the growth strategy is centred on building an omnichannel presence, scaling the brand’s digital presence, Knix branded retail stores, wholesale partnerships as well as expanding internationally.

Location: Toronto, Ontario, Canada

**Overview of Responsibilities**

There are (5) main areas of responsibility for this role today, with endless opportunities to shape the future of how we enable our operations to deliver value to our customers:
**1) Executive Leadership & Strategy**:

- Play a crucial role in driving operational excellence and overall business growth. Drive change and set out and execute the operational strategy to support value creation, growth, profitability, and scalability.
- Ensure optimal operations as the business expands across international markets and business models, building processes, systems & tools and inspiring the teams to think and act entrepreneurial as the business is scaling.
- Lead, mentor, and develop a high-performing operations and technology team, coach people fostering a culture of speed, agility, collaboration, communication and accountability. Support the business culture evolution by building on the values of Knix whilst instilling a performance focus.
- Establish and monitor KPIs to measure and report on operational performance, providing insights and recommendations to the executive team.

**2) Product**:

- Working with the Chief Product Officer, who will be a direct report, to level up the sourcing, production, QA, and product design functions to improve speed to market and support business growth and objectives.
- Lead and optimize end-to-end supply chain management including sourcing, production and logistics. Ensuring the production & sourcing and supply chain & logistics teams, maintain strong relationships with suppliers, manufacturers, and logistics partners, resulting in smooth operations and on-time deliveries, cost savings and vendor diversity.
- Ensure the business has the infrastructure across technology enablement, supply chain, logistics, production, sourcing and product design to have clear visibility into product timelines and effectively optimize the management and flow of products.

**3) Supply Chain**:

- Develop a supply chain management and logistics roadmap to support profitable growth, internationalization and channel diversification.
- Leverage an organization with a track record of success in fulfilment capability within e-commerce and retail - provide strategy and capability for the expansion into wholesale, new markets and new business models.
- Meet demand, accurate forecasting, efficient production planning, and responsive supply chain management.

**4) Technology**:

- Provide leadership to an existing technology team, including digital commerce, operations technology, QA & IT. Enable their roadmap to better support the business, internal systems and processes as we scale - ensuring decisions and information flow optimally through the company.
- Leverage technology and systems to provide exceptional consumer experiences in all distribution channels and markets, including managing returns and exchanges, addressing customer queries, and ensuring timely order fulfilment; enable consumers to buy online and return in-store and keep an eye on where the industry is heading.
- Collaborate with cross-functional teams to develop and implement strategies for enhancing the customer and partner experience, including the ongoing optimization and development of a best-in-class e-commerce platform, seamless order fulfilment and responsive customer support. Lead and build the operational capability for the wholesale business and create a B2B platform.

**5) Regulatory**:

- Identify and mitigate operational risks while ensuring compliance with industry regulations and standards.
- Navigate the broader regulatory landscape, which differs from country to country and product to product—including but not limited to FDA registration, the menstrual right to know it Act, Prop 65 and more.

**About You**:

- A strategic and results-or

  • Chief Operating Officer

    1 week ago

    Toronto, Ontario, Canada Dream Star Bedding Co. (2004) Ltd Full time

    Job DescriptionWe are seeking a Chief Operating Officer to join our team at Dream Star Bedding Co. (2004) Ltd.About the RoleThe Chief Operating Officer will be responsible for allocating material, human, and financial resources to implement organizational policies and programs. This includes authorizing and organizing the establishment of major departments...

  • Chief Operations Officer

    1 month ago

    Toronto, Ontario, Canada Yorktown Search Partners Full time

    Chief Operations OfficerYorktown Search Partners is seeking a seasoned Chief Operations Officer to join their leadership team and oversee the day-to-day operations of their high-growth M&A advisory firm. The ideal candidate will have a proven track record of process improvement and scaling businesses, with a strong background in financial operations,...

  • Chief Operations Officer

    3 weeks ago

    Toronto, Ontario, Canada OTT Pay Inc. Full time

    Job Title: Chief Operations OfficerAre you a highly skilled and experienced professional looking for a challenging role that will utilize your expertise in operations management? We are seeking a Chief Operations Officer to join our team at OTT Pay Inc.Key Responsibilities:Establish financial and administrative controls to ensure efficient and effective...

  • Chief Operating Officer

    1 week ago

    Toronto, Ontario, Canada GOLD HUB INC. Full time

    About Gold Hub Inc.We are a forward-thinking organization that values innovation and collaboration. As we continue to grow and expand our services, we are seeking an experienced Chief Operating Officer to lead our efforts.Job SummaryThe Chief Operating Officer will play a key role in driving the success of our organization by overseeing the allocation of...

  • Chief Executive Officer

    1 day ago

    Old Toronto, Canada JPMorgan Chase Full time

    h3>Asset Management - Chief Administrative Officer - Executive DirectorThe Chief Administrative Officer (CAO), Canada is a leadership role and an integral member of the Canadian business and Global CAO leadership teams, with overall responsibility for the business operating model, including build out of capabilities to support business growth and expansion...

  • Chief Operating Officer

    7 months ago

    Toronto, Canada MANI WONDERS Full time

    Mani Wonders Inc. is a leading product design brand in the fashion technology space. Our precision-engineered lifestyle products are designed in Toronto and distributed worldwide. At Mani Wonders, we believe in creating products that combine innovation, style, and functionality to enhance everyday life. We are currently seeking an experienced and dynamic...

  • Chief Technology Officer

    1 week ago

    Toronto, Ontario, Canada VTech IT Solution Full time

    Job Title: Chief Technology OfficerAbout VTech IT SolutionVTech IT Solution is a leading provider of innovative technology solutions. We are seeking an experienced Chief Technology Officer to join our team and lead the development of our IT infrastructure.SalaryThe estimated annual salary for this position is $120,000 - $150,000, depending on experience.Job...

  • Chief Operating Officer

    6 months ago

    Toronto, Canada Greater Toronto Airports Authority Full time

    The Greater Toronto Airports Authority (GTAA) operates Toronto Pearson International Airport—the largest airport in Canada, among the top five gateways into the United States, and one of the world's most internationally connected airports. Recognized by the Airports Council International (ACI) as the “Best Large Airport in North America serving more than...

  • Chief Financial Operations Officer

    2 weeks ago

    Toronto, Ontario, Canada The Pod Group Full time

    Job OverviewThe Pod Group is seeking a highly skilled Chief Financial Operations Officer to join their team. The successful candidate will be responsible for leading the financial management of the organization, ensuring accurate and timely financial reporting, and overseeing administrative processes.

  • Chief Operating Officer

    1 month ago

    Old Toronto, Ontario, Canada Yorktown Search Partners Full time

    Our client, Yorktown Search Partners, is a high-growth M&A advisory firm that operates at the intersection of debt and equity solutions, capital advisory, and innovative fintech platforms. As the Chief Operating Officer, you will work closely with the CEO and other executives to oversee the firm's operational infrastructure and ensure it supports rapid...

  • Chief Operating Officer

    4 weeks ago

    Toronto, Canada nugget.ai Full time

    nugget.ai is posting this job on behalf of our client, Garden River First Nation Educational Unit. nugget.ai is responsible solely for the posting of this job. Garden River First Nation Educational Unit will be responsible for the application, screening, and hiring process. Job description: Position: Chief Operating Officer (COO) Location: Toronto, ON...

  • Chief Operating Officer

    5 months ago

    Toronto, Canada Headstart Full time

    **Company Overview**: Headstart is a startup that is building the future of helping people optimize their emotional and physical wellbeing and longevity through our live virtual 15 minute breathwork, mind work and sound therapy sessions lead by the world’s top breathwork instructors. We are both a B2B and B2C digital SaSS company. **Position...

  • Chief Operations Officer

    3 weeks ago

    Old Toronto, Canada Canadian Tire Corporation Full time

    As a key member of the management team at {company}, this Chief Operations Officer will be responsible for overseeing the overall strategy and direction of the organization. The ideal candidate will have a strong background in management and leadership, with a proven track record of success in driving business growth and improvement.Key responsibilities will...

  • Chief Operating Officer

    2 weeks ago

    Toronto, Ontario, Canada Pan Pacific Toronto Full time

    We are seeking a highly skilled Chief Operating Officer to lead our organization's operations and drive growth. The successful candidate will be responsible for allocating resources, establishing departments, and coordinating region-wide initiatives.Key Responsibilities:Establish organizational objectives and formulate policies and programs.Represent the...

  • Chief Operating Officer

    4 weeks ago

    Old Toronto, Canada nugget.ai Full time

    nugget.ai is posting this job on behalf of our client, Garden River First Nation Educational Unit. nugget.ai is responsible solely for the posting of this job. Garden River First Nation Educational Unit will be responsible for the application, screening, and hiring process.Position: Chief Operating Officer (COO)Location: Toronto, ON and Montreal, QBPosition...

  • Chief Security Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada OE Toronto Operating Company Full time

    Rising to new heights, OE Toronto Operating Company presents an exciting opportunity for a seasoned professional to join our team as Chief Security Operations Manager. This role is perfect for someone who thrives in a fast-paced environment and is passionate about ensuring the safety and security of our guests and employees.About UsLocated in the heart of...

  • Chief Operating Officer

    6 months ago

    Toronto, Canada Korn Ferry International Full time

    **Company Background** Established in 1985, Paquin Entertainment Group is a full-service arts and entertainment company that has evolved into a multi-faceted powerhouse representing world renowned artists, one of a kind immersive experiences, live theatrical productions, and global brands. Paquin Entertainment Group’s diverse portfolio includes Paquin...

  • Chief Operating Officer

    2 weeks ago

    Toronto, Ontario, Canada Pillar Security Full time

    Job SummaryWe are seeking a seasoned executive to serve as our Chief Operating Officer. This key leadership role is responsible for overseeing the day-to-day operations of Pillar Security.Key Responsibilities

  • Chief Operating Officer

    3 weeks ago

    Old Toronto, Canada nugget.ai Full time

    nugget.ai is posting this job on behalf of our client, Garden River First Nation Educational Unit. nugget.ai is responsible solely for the posting of this job. Garden River First Nation Educational Unit will be responsible for the application, screening and hiring process. Job description: Position: Chief Operating Officer (COO) Location: Toronto, ON and...

  • Chief Operating Officer

    3 weeks ago

    Old Toronto, Canada nugget.ai Full time

    nugget.ai is posting this job on behalf of our client, Garden River First Nation Educational Unit. nugget.ai is responsible solely for the posting of this job. Garden River First Nation Educational Unit will be responsible for the application, screening, and hiring process. Job description: Position: Chief Operating Officer (COO) Location: Toronto, ON...