Program Manager

7 months ago

Edmonton, Canada Goodwill Industries of Alberta Full time

**Job Type**: Full-time Salaried, Temporary 2 year contract

**Salary**:$57,750-64,000/annum

**Great Work. Great People. Great Place. GREAT Purpose.**

Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you

**About Goodwill**:
Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of **We Care and it Shows**, we work together as **One Amazing Team** to **Get Better and Better Everyday** while we **Make a Positive Impact** in our community.

**About You Can Ride 2 (YCR2)**:
You Can Ride 2 (YCR2) creates accessible cycling opportunities for children with disabilities. YCR2 programs aim to reduce barriers to cycling and give children the freedom to ride with their families. In 2003, the organization began a 6 week Learn to Ride course for children between the ages of 8-18 wishing to learn to ride a 2-wheeler. In 2013, YCR2 also added a Borrow a Bike program which loaned specialized bikes to children whose special needs prevented them from riding a standard trike or bicycle. You can Ride 2 proudly supports around 200 children every year access cycling opportunities.

**What you’ll be doing**:

- **Program Innovation and Operational Leadership**
- Leading the development of the YCR2 strategy, and making recommendations to the YCR2 Volunteer Lead Team.
- Ensuring policies, processes and standards are in place and regularly reviewed for efficiency, effectiveness and safety.
- Recognizing and solving program gaps in collaboration with the YCR2 Volunteer Lead Team.
- Overseeing and leading the planning, implementation and evaluation of all programs and services.
- Ensuring available technologies and resources are optimized.
- Gathering and reporting participant experiences and stories, program outcomes/impact, data and information to the community.
- Ensuring records and data are updated and current while maintaining confidentiality and privacy.
- Developing YCR2-focused social enterprise to support the creation of meaningful employment for people with disabilities and revenue generation.
- Liaising with other departments and supporting the Goodwill and YCR2 mission, vision and policies in day-to-day operations.
- Supporting and filling in for front-line team members as required or requested.

***Financial, Asset and Risk Management**
- Developing draft annual budget and presenting to the YCR2 Volunteer Lead team for review and finalization.
- Working closely with Goodwill’s finance team on the budgeting process, tracking financial information
- Providing accurate and timely reporting of financial information.
- Reporting financial details to the YCR2 volunteer Treasurer and/or Bookkeeper.
- Working with respective Goodwill departments to ensure appropriate inventory controls, financial processes, and communications standards, etc., are met.

**Community Engagement and Fundraising**
- Leading planning and implementation of YCR2’s plan for financial sustainability, community engagement, events and communications while working closely with volunteers.
- Developing fundraising strategies and presents recommendations to the YCR2 Volunteer Lead Team.
- Managing stakeholder relationships (i.e. volunteers, partners, donors, funders and sponsors).
- Researching and recommending opportunities for new activities, funders, sponsors, and other related initiatives.
- Working in conjunction with the Goodwill marketing department to build community engagement.
- Acting as the YCR2 media representative.

**People**
- Supporting a work environment that is safe and positive which encourages empowerment, success, problem solving, responsibility and accountability.
- Working closely with the YCR2 Volunteer Lead Team and People & Culture team to provide recommendations, accurate and timely information and analysis to support program staffing.
- Hiring all YCR2 Team Members.
- Working in collaboration with the People & Culture team to develop strong orientation practices.
- Acting as a role-model for excellent service and demonstrating friendly, professional, positive and constructive interactions.
- Completing performance management as needed.
- Completing payroll and scheduling requirements for all team members.
- Monitoring labour hours to adhere to department budget.
- Tracking, verifying and completing credit card, employee and volunteer expenses for reimbursement.
- Managing volunt

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