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Technical Trainer

4 months ago

Mississauga, Canada Mercedes-Benz Canada Full time

Technical Trainer

Group: Mercedes-Benz Group AG

Description

**Technical Trainer**: Mercedes-Benz Canada needs stars like you

**What it means to be a star**

Without the stars that represent a team, a brand alone is incomplete.

Mercedes-Benz Canada represents not only the world’s oldest automotive brand, but one that is at the cutting-edge of sustainability, design, technology, fashion and popular culture.

The iconic three-pointed star is always looking for the best and brightest to support its growth as a true luxury brand.

We are seeking individuals who want to be in the driver’s seat of this transformation, working alongside talented colleagues who represent the Mercedes-Benz values and who are ready to add their talent to the brand’s ever-evolving story.

**How your role will add to the story**:
The **Technical Trainer** will conduct technical training for the dealer network, fleet accounts, and aftermarket repair facilities. Adapt, modify, and assist in the development of technical training material. As well, as assist in the creation of technical course scheduling and curriculum, and determining training centre needs.

**A day in the life**
- Conduct assigned technical training according to established training guides and lesson plans using authorized equipment and references (50%)
- Acquire and maintain a high level of competency in the service and repair skills necessary for MB and smart products. Personal development through additional training (10%)
- Maintain and update training centre facility and equipment, including training vehicles, workshop and test equipment, hand and special tools, training aids, and literature libraries (8%)
- Travel to deliver training in satellite locations (5%)
- Assist with course scheduling and needs such as product, tools, and training aids (2%)

Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.

**Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive**:
“Mercedes-Benz is more than a car brand; it’s a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives.”

“This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it’s rotations, international assignments, education programs and more.”

“As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else.”

“Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect.”

“Working for Mercedes-Benz, it’s certainly the brand and the pillars - but at the end of the day, once you’re in, it’s about the people, the experience, diverse cultures and backgrounds, everyone’s experience driving in one direction.”

**Qualifications**:
**Mercedes-Benz Star skills, requirements & traits**:

- Must have automotive trade college diploma or Mercedes-Benz diplomas
- 5+ years as a licensed technician or Mercedes-Benz technical experience required
- Must have experience and ability to design, deploy and deliver successful training and work toward continuous improvement of the training.
- Experience with adult learning techniques and proven track record of engagement with audience
- Self-motivated and comfortable with working independently
- Willingness to travel, both domestic and international
- Bilingualism (French) considered an asset
- Bold, innovative and enjoy challenging yourself
- Honest and professional, a strong team player
- Big picture thinker, go-getter, self-starter

**Being a Mercedes-Benz star has its benefits**:

- Commitment to inclusion & diversity
- Engaging corporate culture
- Ever-evolving brand strategy granting opportunities to build business acumen
- Training development and career growth opportunities
- Benefits to support work-life balance/integration
- A strong portfolio of corporate social responsibility initiatives
- State of the art working facilities
- Vehicle purchase and experience programs
- Comprehensive health, dental, and pension programs
- Recognition rewards and discount programs

**Organization**: Mercedes-Benz Canada Inc.

**Primary