Experienced Collections Agent

6 months ago

Barrie, Canada Bill Gosling Outsourcing Full time

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started

Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people

MAKING LIVES BETTER, ONE CONNECTION AT A TIME

For over 65 years, Bill Gosling Outsourcing has been providing business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth. Come soar alongside our Goslings, our clients, and our shared customers in one glorious, honking flock

This is a hybrid position and requires you to work onsite from our Barrie office. 100% work-from-home is not available for this position.
- WHAT'S IN IT FOR YOU?- Health & Dental Benefits are available after an initial waiting period-
- An amazing work culture where you can learn and grow-
- State of the Art office with large windows embracing natural light and beautiful views of Lake Simcoe-
- Free coffee and tea-
- Onsite Massage Therapist-
- Onsite gym with Peloton bike and high-end equipment-
- Onsite cosmetic technician for hair and nail servicesPURPOSE OF THE POSITION:
As an Experienced Collections Professional, you will be:

- Making contact with consumers via telephone to arrange payments for past due accounts.
- Completing initial trace work using online tools and account systems.
- Verifying consumer information.
- Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement.
- Maximize revenue and achieve set goals and objectives.
- Other duties as assigned.

REQUIRED EXPERIENCE/QUALIFICATIONS
- You have at least 1-2 years of experience working in collections
- Experience in third-party collections is desirable
- Strong communication skills, both written and verbal
- You have strong interpersonal skills.
- You thrive in a high paced work environment.
- You are highly organized.
- You are always professional.
- You are driven to exceed personal and team targets

ARE YOU A GOSLING? LET’S FIND OUT
- At Bill Gosling Outsourcing, we live by our 5 core values If these resonate with you continue reading and join our team_
- _ Never Satisfied - Do you have a fire in your belly to win? We want people on the team who want to win and are willing to commit themselves to this outcome._
- _ Able to Grow, Eager - _In order to get better, you must crave to learn continually. You have a desire to always be learning, growing personally and professionally._
- _ Make Others Better - _Simply put, for our business to survive and thrive, it will only happen if we all get better. That means everyone at Bill Gosling, not just yourself._
- _ Creativity and Innovation - Methods of doing business are rapidly evolving. _We must continually innovate and discover technology solutions that provide superior outcomes._
- _ Have Fun, Energetic - We focus on celebrating our wins along the way, _laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family._

WHERE ARE WE

55 Mulcaster St.

Barrie, ON L4M 3M3

We have offices across the Globe - North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India - please visit our website for additional information

Instagram:

- Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence._

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