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Server/kitchen

4 months ago

Kingston, Canada Strata Hotel Full time

Reporting to the restaurant manager, the server/kitchen assistant sees to customer service according to established standards, both in the dining room, produces the dishes served in the establishment while respecting the quality criteria. This is a multifaceted job that requires both serving and some kitchen skills. Smart Serve is required and Food Handler Certificate is an asset.

**Task description**:

- Greet customers, describe the menu and make suggestions.
- Recommend wines to match the food ordered.
- Answer questions about food and drink.
- Take orders and pass them on to kitchen and bar staff.
- Serve the drinks and food ordered.
- Prepare and serve house specialties at the tables.
- Maintain wine and wineglass inventory and order as needed.
- Present the bill to the customers and collect the amounts due.
- Participate in the establishment and closing of the establishment.
- Pay particular attention to allergies and set up according to the menus.
- Take out the required foods and ensure their freshness and inform their immediate superior.
- Make sure all foods are cooked to the proper temperature.
- Prepare fruits and vegetables for the service and prepare the starches according to the menus.
- Assemble the garnishes and decorations of the plates according to the orders, make a beautiful presentation and respect the required temperatures, all according to established standards.
- Clean and disinfect work surfaces and equipment with appropriate products.

**Skills**:

- Knowledge of the hotel industry
- Ability to demonstrate customer orientation
- Hands-on experience with cash registers and cash register software (POS systems)
- Excellent presentation
- Strong organizational and multi-tasking skills, and ability to perform in a fast-paced environment and demonstrates professionalism at all times.
- Communication and active listening skills
- Demonstrates discipline and rigor in the execution of their tasks
- Available to work flexible hours
- Ability to work in a team
- Skills for collaboration
- Precise and quick judgment
- Versatility between roles
- High school diploma
- College and/or training in these fields is an asset