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Administrative Assistant

5 months ago

Halifax, Canada CBI Health Full time

**Administrative Associate - Halifax, NS**:
**_ No evenings or weekends required (clinic hours are 8:00am-4:00pm M-F)_**

**About Rehabilitation Services**:
CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**:
Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

**Take an inside look at what you’ll do each day**:

- Direct incoming calls received and provide callers with information about the facility and processes
- Be the first point of contact for clients in the clinic
- Enter client data, client charges, collect payments and issues receipts
- Manage the appointment schedule to minimize cancelled appointments and vacancies
- Perform general office duties and provide administrative support

**What you need to be successful**:

- A warm, friendly, and caring telephone manner
- An engaging and professional approach to customer service
- Customer service experience in the hospitality sector (ideally front desk, reception, or in-house reservations) strongly desired
- A creative approach with a can-do attitude
- Knowledge of the rehabilitation services sector would be considered an asset
- A post-secondary education in medical office/business administration is preferred but not required
- Proficiency with Microsoft Office (Word, Excel and Outlook) is required
- Ability to learn new software systems quickly
- Ability to communicate well with both internal and external clients and team members
- Strong organizational skills
- Effective problem solving skills
- Ability to work independently and within a dynamic team environment

**What CBI Health offers you**:

- Continuous learning and skills development, including leadership opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

CBI Health is **Canada’s leading community healthcare provider**, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the **core values that define us: heart, respect, reliability, teamwork and innovation**. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as **one of Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.