Disability Case Manager

3 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.

**What will you do?**

You will be responsible for managing disability claims to resolution. This includes:

- Determining eligibility to short and long-term disability, salary continuance benefits and assess claims
- Implementing the right interventions to support timely recovery and return to work
- Building strong relationships with our Clients: employers and their employees
- Leading Clients during the absence and return to work period
- Driving telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
- Identifying and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations

**What do you need to succeed?**
- All post-secondary degrees are welcome
- Analytical and detail oriented, especially with complex claims and contracts
- Proactive and innovative
- Great communicator with authentic care and empathy touch (bilingual in English and French - Quebec only)
- Resilient and able to handle and overcome difficult and stressful situations
- Tech savvy - comfortable using multiples platforms and systems
- Thrives in a dynamic, fast paced environment, managing time effectively and efficiently
- Collaborative team player

**Reasons why you should us under the sun**:

- Opportunities to learn new skills, grow and move into different roles
- Comprehensive training program with virtual classroom and ongoing learning to be set up for success
- Trusting, diverse and inclusive working environments
- Supportive leadership who’s focused on your success and well-being
- We are a hybrid organization - neither fully virtual, nor fully in-office. What hybrid looks like will vary from team to team and role to role. It’s not “one -size-fits-all”. But our principles are universal - flexibility coupled with making the most of in-office time to best support our business, our Clients and your development.
- Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference
- Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
- We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:

- Comprehensive benefits
- Retirement & stock investment
- Pay for performance reward
- Wellness programs, benefits and health incentives
- Paid vacation based on experience and additional days to support family care and personal emergencies
- Time off for enrichment experiences through a Sabbatical program
- Investment in not-for-profit organizations that are important to you

LI-Hyrid

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Job Category**:
Claims - Life & Disability

**Posting End Date**:
10/09/2024

  • Disability Case Manager Coordinator

    3 months ago

    Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Bilingual Disability Case Manager

    7 months ago

    Waterloo, Canada RWAM Insurance Administrators Inc. Full time

    **Department: Disability Management** **Role: Bilingual Disability Case Manager** **Why RWAM?** Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based out of our head office in the rapidly growing town of Elmira, just minutes from Waterloo, where you...

  • Disability Case Management Quality Assurance Specialist

    4 weeks ago

    Waterloo, Ontario, Canada Financière Sun Life Full time

    Job Description:You are a unique individual with a unique background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar...

  • Disability Claims Specialist

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionAs a key member of our team, you will be responsible for managing a caseload of long-term disability claims, making informed decisions, and developing case management plans. This role requires strong analytical and communication skills, as well as the ability to work effectively with internal and external stakeholders.Key...

  • Intensive Case Manager

    1 week ago

    Waterloo, Canada Stonehenge Therapeutic Community Full time

    **About the Role**: As an integral part of the Supportive Addiction and Mental Health Housing team, the Intensive Case Manger will support clients though a partnership between Stonehenge Therapeutic Community, Thresholds and the County of Wellington. The Intensive Case Manager will work with individuals living in transitional housing at the 65 Delhi site...

  • Advanced Case Manager

    4 months ago

    Waterloo, Canada Equitable Life of Canada Full time

    Advanced Case Manager Waterloo, ON, Canada Req #2352 Wednesday, July 17, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success...

  • Advanced Case Manager

    4 weeks ago

    Waterloo, Ontario, Canada Equitable Life of Canada Full time

    Job Summary:Equitable Life of Canada is seeking an Advanced Case Manager to join our Individual Case Management team. As a key member of our team, you will be responsible for reviewing, investigating, and resolving complex case structures in a fast-paced environment.Key Responsibilities:Review and investigate large value cases to identify unique high net...

  • Disability Analyst

    6 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Disability...

  • Disability Claims Examiner

    4 weeks ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    About the RoleWe are seeking a highly skilled Disability Claims Examiner to join our team at OTIP RAEO. As a Disability Claims Examiner, you will be responsible for reviewing and analyzing contractual and medical information on new long-term disability claims, while managing an ongoing block of active, complex claims.Key ResponsibilitiesDevelop and implement...

  • Disability Claims Examiner

    4 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionWe are seeking a highly skilled Disability Claims Examiner to join our team at Ontario Teachers Insurance Plan (OTIP). As a Disability Claims Examiner, you will play a critical role in ensuring that our members receive the benefits they deserve.Key ResponsibilitiesCase Management: You will be responsible for managing a caseload of long-term...

  • Disability Claims Examiner

    1 month ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job Title: Disability AnalystAt Ontario Teachers Insurance Plan (OTIP), we're committed to creating a workplace that's inclusive, equitable, and diverse. We're seeking a highly skilled Disability Analyst to join our team.About the Role:This is a critical role that requires a strong understanding of insurance principles, practices, and industry standards. As...

  • Bilingual Disability Analyst

    6 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Bilingual Disability...

  • Office Manager

    3 months ago

    Waterloo, Canada Karis Disability Services Full time

    **Temporary (18 months), Full-Time** **Office Manager** **(40 hours/week)** **Waterloo Office (In-Office)** The Office Manager oversees the operations of the Waterloo Office and works collaboratively with others to align the Karis Disability Services administrative culture with organizational values. This includes promoting a positive space for employees...

  • Disability Analyst

    6 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionWhat You’ll Do:Reporting to the Group Life and Disability Claims Manager, you’ll be responsible for:The core parts of your role will be to: Key decisions and the development of specific case management plans on all long-term disability (LTD) and life waiver claims within an assigned caseload. Reviewing and analyzing contractual and...

  • Disability Claims Examiner

    1 week ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    OTIP RAEO OverviewWe are seeking a highly skilled Disability Claims Examiner to join our team. This role requires strong analytical and communication skills, with the ability to make informed decisions and develop effective case management plans.Estimated Salary Range: $65,000 - $85,000 per yearJob Description:Key responsibilities include reviewing and...

  • High Net Worth Case Manager Specialist

    1 week ago

    Waterloo, Ontario, Canada Equitable Life of Canada Full time

    About the OpportunityWe are seeking a dynamic and experienced Advanced Case Manager to join our Individual Case Management team in Waterloo, ON, Canada. As an Advanced Case Manager, you will play a key role in providing solutions for complex case structures in a fast-paced environment.As part of this exciting opportunity, you will have the chance to work...

  • Life Insurance Case Coordinator

    5 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Disability Claims Specialist

    2 weeks ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    Company OverviewAt OTIP RAEO, we're dedicated to creating a meaningful benefits support and service experience for our members. As a Disability Claims Specialist, you'll be part of a team that truly cares about the well-being of our customers.About YouWe're looking for a skilled professional with experience in insurance or long-term disability claim...

  • Disability Benefits Case Manager

    2 weeks ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    Company OverviewWe are a leading provider of group insurance and benefits, dedicated to delivering exceptional service to our members. Our team is committed to making a positive impact in the lives of those we serve.

  • Disability Claims Specialist

    1 month ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    About the RoleWe are seeking a highly skilled Disability Claims Specialist to join our team at OTIP RAEO. As a key member of our team, you will be responsible for managing a caseload of long-term disability claims, making key decisions, and developing case management plans.Key ResponsibilitiesReview and analyze contractual and medical information on new LTD...