Medical Office Assistant

3 months ago


Victoria, Canada Pulse Complete Cardiac Care Corp Full time

**Overview**

We are a referral-based specialist office and all of our referrals arrive to us via pdf fax (approx 40-60 per day).

The role is very data-entry focused, mínimal interaction with patients directly.

**Responsibilities**:

- Maintain electronic medical records accurately
- Identify the reason for referral
- Create a waitlist entry in our EMR
- Reject referrals based on set criteria - communicate with referring offices
- Source additional medical information to complete the patient record
- Split and re-file the faxed documents into the proper categories within the patient chart
- Answer phone calls and inquiries regarding Referrals
- Perform general administrative tasks to support the office operations
- Other duties as assigned, including assistance to, or on behalf of, other employees and/or job positions as may be reasonably necessary

**Requirements**:

- Previous experience in a medical or dental office setting is preferred
- Knowledge of medical terminology is beneficial
- Familiarity with phone systems and electronic medical records
- Strong organizational and multitasking abilities are essential
- Ability to prioritize workloads

**Job Types**: Full-time, Permanent

Pay: $22.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Victoria, BC V8Z 0B9



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