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Room Attendant

4 months ago

Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full time

**Room Attendant (Full-time, 5 days a week, including weekends)**

** MUST BE ABLE TO WORK WEEKDAYS and WEEKENDS **

**Job Overview**:
Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.

Job Overview

**About Easton’s Group of Hotels**:
Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**Easton's Group of Hotels Video**

**About the Hotel**:
**Courtyard & TownePlace Suites Toronto Northeast Markham **is a 299-room, duel branded hotel, owned and operated by Easton's Group of Hotels. Located on the border of Scarborough and Markham, it is easily accessible by TTC and YRT, and it is in close proximity to Finch Station, Don Mills Station, Hwy 404, 401, and 407.

The hotel features a restaurant and bar with over 850 square feet of banquet space.

Hotel Introduction Video

**Compensation***:
$17.10 during probationary period. $18 after successfully passing probation.

**Benefits**:

- Employee Social Events
- On-Site Parking
- Potential Career Development
- Discounted Staff Meals
- Hotel Discounts at** Marriott **Properties
- Plus other benefits as outlined in job offer

**Courtyard & TownePlace Suites Toronto Northeast Markham **is looking for someone with strong customer service skills and dedication to join our Housekeeping team as a
**Room Attendant**

**What will you be doing?**
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

Room Attendant Job Description

Room Attendant Job Description 2

**What are the requirements for this role?**
- Basic reading, writing, and math skills
- Some housekeeping experience
- Friendly and hospitality focused
- Attention to detail
- Ability to work under pressure in a fast paced, stressful environment
- Organizational skills
- Teamwork
- Problem solving
- Must be able to multitask, and work independently
- May be required to work nights, weekends and/or holidays
- This job requires ability to perform the following:

- Frequently standing up behind the desk and front office area
- Remain stationary for extended periods of time
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and equipment