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Patient Services Attendant

4 months ago


Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**NEW CUPE POSTING**

**Position**: Patient Services Attendant

**Dept/Program**:Coronary Care Unit (CCU)

**Posting ID**: 2024-36728

**Role Level**:$26.195 - $29.837 per hour

**Status**: Full Time (2)

**Site**: Mississauga Hospital

**Hours of Work/Shifts**:12 hour shifts, days and nights

**Posted**:March 5, 2024

**Internal Deadline**:March 12, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

**Unit Summary**:
THP is a Regional Cardiac Program providing services and care in collaboration with our Regional Partners. The CCU at Mississauga Hospital is a 14 bed Level 3 Critical Care Unit working closely with our Cath Lab and Cardiology department to care for a wide variety of complex cardiac patients. Being a Regional Program, our unit is fast paced, high energy and highly skilled, the perfect place to advance your cardiac knowledge and skill while being part of a highly effective team.

**Position Summary**:

- Under the direction of registered nursing staff, and in partnership with another attendant, _assists in the provision of basic patient care._ _
- Some typical activities include: bathing, skin care, toileting, mouth care, dressing and undressing, grooming
- Provides physical assistance to patients as required, by assisting with lifts, transports, and transfers of patients
- Provides (oral) feeding assistance as required
- Assists physician with patient examination, as requested
- Collect and records patient information as directed, which could include assistance with the admission process as well as post-mortem care
- Documents patient care activities in accordance with Trillium policy
- Responsible for restocking as necessary, reporting diminished supplies to Clerical Leader
- Assists with maintenance of a clean, safe environment which includes identifying equipment for maintenance routines
- Under the direction of registered staff assists in checking soiled trays, ensuring all instruments are accounted for and put on SPD cart
- Reports to team all concerns, voiced by patients or family. Alerts team members when any change or concern about patient condition is raised
- Performs other duties as assigned or requested to support patient care and maintain a safe and clean environment

**Key Qualifications**:

- Minimum grade 12 or equivalent required
- Personal Support Worker Diploma/2 year Program or equivalent required
- Current BCLS & First Aide Certificates essential
- Previous Hospital/institutional Health Care experience required
- Current basic computer skills required
- Effective written and oral communication and interpersonal skills to work as part of a multidisciplinary team
- Demonstrated ability to provide a safe level of care to patients & work as an effective member of a dynamic interdisciplinary team
- Must be a self-directed individual with well developed organizational skills
- Possess the ability to take initiative and work with mínimal supervision
- Must have the physical requirements to complete job duties
- A positive attendance and work record is required- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

**_