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Process Analyst
4 months ago
**Job Description** Location of Position: Open to the US and Canadian Locations**
Veolia Water Technologies is currently searching for a Process Analyst to join our Services Team to provide process specific support and analysis for aftermarket customers in the UF, MBR, EDI, Thermal, ADT and RO water sectors using our remote monitoring platform, InSight.
**Responsibilities**:
- Provide process support, data review, and write detailed customer centric process review reports to InSight (a data collection and analysis tool) clients. This will include regular telephone and e
- mail based communication in a professional manner with customers and colleagues.
- Daily duties will extend to in depth analysis, and timely troubleshooting support utilizing site data captured from full scale operating membrane based water and wastewater treatment plants.
- As a customer facing employee, it is important to manage customer expectations, confidently deliver sound operation and membrane process and cleaning feedback, and ensure any plant can be utilized as a positive reference for Veolia.
- Provide support to InSight setup team (site setups and tag, chart and data quality reviews).
- Travel up to 10% of the time to perform plant process audits, troubleshooting and cleaning assistance at customer sites and assist in managing the client relationship overall.
- Work with service project managers to aid in the design and implementation of upgrades and project work to existing water plants.
- Identify opportunities for future sales.
- Communicate with fellow Technical Support team members to leverage knowledge and ensure issues are recorded using Customer Issue Track (CIT) tool and understood to allow uninterrupted customer service.
- Ability to read Piping and Instrumentation Diagrams, Process Flow Diagrams and/or Mass Balance.
**Qualifications** Minimum**:
- 3 yr Diploma or 4 year degree in Chemical/Environmental/Mechanical Engineering or Chemistry
- Equivalent water experience will also be considered for this position Desired
- Demonstrated written and oral communication skills
- Proven ability to multitask on several concurrent projects
- Previous experience with membrane systems, water and/or wastewater treatment processes
- Operations, commission or design experience with membrane filtration (UF/NF/RO/Thermal/ADT/EDR) is an asset.
- Experience basic knowledge of instrumentation, control valves, rotating equipment, centrifugal
- pumps, chemical addition pumps and centrifugal compressors, is an advantage.
- Experience with programming, in Python, VBA, R.
- Experience with analytics development, data science.
- French Language an asset.
- Please Note: This position is open to the US and Canada with a flexible location
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
