Communications & Grants Manager

2 months ago

Edmonton, Canada Canadian Mental Health Association Edmonton Region Full time

**Identifying Information**

**Job Title**: Communications & Grants Manager

**Program Area**: Strategy & Governance

**Job Level**: Program Manager

**Reports to**: Director, Strategy & Governance

**Organization Summary**

CMHA-Edmonton Region (CMHA-ER) is a non-profit charitable organization whose mission is to ensure that all people experience good mental health and well-being. We increased awareness and understanding of mental health, mental illness, recovery, and suicide prevention through education. We support the resilience and recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term and affordable housing; peer support; suicide grief and family support; information and referral support; and providing opportunities to improve your wellness.

**Job Summary**

**Key Responsibility Areas**
- Liaise and coordinate with management team all key program related promotions and external communications.
- Provide leadership and direction in the development, design, implementation, and evaluation of marketing, communications, organizational advocacy, and production of CMHA materials.
- Promote CMHA-ER programs and services to key audiences including funders and other supporters, current and prospective participants, and their families.
- Craft external communications including monthly newsletter.
- Lead the development, design, implementation, and evaluation of communication strategies focusing on customer attraction/retention, public/media awareness, and positive government relations.
- Establish and foster relationships with external stakeholders to support CMHA-ER’s advocacy, marketing and communications activities and events.
- Serve as a representative for CMHA-ER, communications and marketing related community initiatives.
- Work collaboratively with social media and marketing consultants on consistent basis to ensure content is aligned with CMHA-ER’s vision.
- Content development through multimedia tools, including video, audio productions, graphics (using programs like Canva) and visualizations of program data and information (or work with external contractors to produce these). In particular, content that presents the stories of people with lived experience of mental health.
- Share stories and authentically present the lived experience of mental health with the people we support.
- Engage with and provide relevant content to diverse audiences on the topic of mental health.
- Serve as a first point of contact for media outreach and inquiries.
- Guide public relations and media outreach.
- Identify opportunities to promote CMHA-ER, its events, and its programs through traditional and new media.
- Through media training and coaching, support management teams with briefings, and support capacity building to increase the ability of staff, volunteers, and clients with lived experience to speak to media.
- Coordinate with management team the interrelationships, recognitions, and reporting required for grant compliances.
- Lead the planning and implementation of fundraising and events, in consultation with the fund development team.
- Coordinate the development and production of key documents such as the Annual Report, and collateral material to promote CMHA-ER and its programs.
- Coordinate communications-oriented assignments, promotional campaigns, and contractor projects.
- Coordinate website content development, ensuring it is aligned with CMHA-ER’s brand, up to date, accurate, consistent, and engaging.
- Generate internal newsletters, and content for internal communications.
- Monitor, curate, and adapt external content to engage staff and volunteers.
- Develop and implement marketing and communications plans to support fundraising initiatives including third-party events.
- Shape and produce engaging content in different mediums to appeal to solicit donations and steward donors.
- Generate regular reports detailing funding impact.
- Write content for donor reporting.

**Qualifications/Experience**
- Post-secondary degree, or equivalent combination of education and experience.
- Minimum of 3 years of experience in a communications role, ideally with demonstrated success in:

- Being a skilled writer and editor (paramount for this role) (program narratives, reports, proposals, marketing content)
- Media engagement and public awareness
- Non-profit grant writing and fundraising.
- Membership in a professional association such as IABC or CPRS is an asset.
- Basic design skills, including familiarity with programs like Canva. Advanced graphic design skills and audiovisual production skills are an asset.
- Direct experience with Raiser’s Edge/NXT considered an asset.
- Valid Class 5 Driver's License.
- Acceptable Police Information Check.

**Core Competencies**
- Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Collaborative - Builds partnerships and wo

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