Manager, Conference Services

2 weeks ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Responsible for overseeing the planning, coordination, and execution of conferences, events, and meetings held on campus.. The role is the primary point of contact for both internal and external clients in terms of special event management. In addition, this role assists with the development of client proposals (RFP responses) for large event bids, and will represent Conference Services at local trade show events designed to attract new business.

**Qualifications**:
The incumbent must possess the following qualifications:

- Knowledge of budgeting, financial management, and contract negotiation.
- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge and experience of marketing, communications and management principles including monitoring and reporting analytics
- Demonstrated experience and management of changing landscapes of communication/marketing opportunities for new business acquisition
- Excellent interpersonal and organizational skills. Ability to prioritize and meet deadlines, manage multiple projects
- Excellent communication skills and good judgement
- Proficiency with event planning software, enterprise software, and technology devices
- Demonstrable record in achieving substantial sales targets/quotas

**Education and Experience**:
The above is normally acquired through the completion of:

- Undergraduate University degree in Marketing, Business, Communication or related field
- Minimum of three years of previous experience in sales experience in a hospitality, marketing or e-marketing, event management, or business, preferably in an educational setting.
- Substantive experience in developing and executing a business and/or marketing plan within a hospitality environment

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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