Responder - Emergency Response Team

6 months ago

Winnipeg, Canada Canadian Red Cross Full time

**Employee Working Location**:Office (Winnipeg, MB)

**Employment status**:Temporary full time (6 Months)

**Salary band**:$39,558 - $49,447 / Year

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

The incumbent will be assigned to deliver specific support services on site or by alternate means during a response

**In this role, you will**:

- Conduct assessments to determine needs of beneficiaries as appropriate;
- Provide appropriate services as assigned, based on CRC Standards and Guidelines;
- Communicate and report on progress, as appropriate, to the assigned Supervisor;
- Provide comfort to beneficiaries and provide referrals to partner agencies and other community groups as appropriate;
- Maintain timely and accurate data base records and responsible for filing program records as directed;
- Attend meetings and participate in local awareness/engagement activities, as requested;
- Support ERT Supervisor in materials/inventory management, as needed;
- Support the ERT Supervisor in planning and organizing services;
**What we are looking for**:

- A degree or diploma in a social service or other relevant discipline is preferred but not required; 1-3 years experience in customer service, community development, or social services; or a suitable combination of education and experience.
- Fluency in English and Ukrainian is required.
- Provide comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so client understands services available and how to obtain them
- Verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from client
- Accuracy in completing forms, giving information, completing necessary paperwork
- Share information, be helpful, respectful, approachable, build strong relationships
- Must be able to work virtually and in person.

**Working conditions**:

- The majority of the response work is performed in an adapted response environment which is moderately clean and comfortable.
- Able to work non-traditional hours (daytime, evenings and weekends), be on-call and respond to emergency/disaster related requests
- Ability to respond in local community
- If working in a response site, health and safety considerations will be outlined prior to the assignment
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
- At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

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