Program Manager

4 months ago

Head Of St Margarets Bay, Canada Shift Human Services Consulting Full time

_Just a quick drive from Halifax and nestled on the shores of St. Margaret’s Bay you will find an oasis of innovation and fun. Shift. We are experience makers. As managers of some of Canada’s most northern youth care facilities, we are a company built around helping kids discover their greatness._

**Primary Duties**:
**Specific Duties**:
As part of the management team, you will collaboratively oversee relevant aspects of operations within multiple complex care facilities. This includes:

- Implement and maintain effective and efficient operational procedures to ensure the proper and consistent delivery of relief staffing services;
- Respond to requests for service from customers in a timely manner and assign to appropriate staff
- Recruit, interview, select, orient and retain a pool of qualified staff who adhere and uphold our Guiding Principles;
- Effectively manage administrative procedures including timesheets and payroll
- Provide ongoing feedback on performance; conduct regular performance appraisals
- Establish and maintain an operational structure and professional model of practice
- Provide rotational on-call coverage

**Skills & Abilities**

The following skills and abilities have been identified as critical to the success of this position.
- An energetic self-starter who can work successfully within a team, but also doesn’t shy away from the opportunity to work independently
- Excellent communication skills, both written and verbal
- High level of organization and time management skills
- Proficiency in Microsoft Office Suites and Microsoft Windows software.
- Ability to research information and produce documents
- Outstanding interpersonal relationship-building skills
- A diploma or degree in the human services field or equivalent
- Minimum three years supervisory/leadership experience
- Experience working in residential or health care considered an asset

**Employment Specifics**
- Permanent full-time (100%) position / 37.5 hours per week
- 8:30 am - 4:30 pm, Monday - Thursday in office, remaining 7.5 hours are flexible to meet ongoing needs

**About Shift**

Shift is a specialized care agency founded in 2011. Our team manages and staffs complex care facilities for adults and youth in some of Canada's most remote locations. Focusing on helping people discover their greatness, we blend cultural and on-the-land opportunities with experiential learning and trauma-informed care.

**Salary**: $60,000.00 per year

**Benefits**:

- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Head Of St Margarets Bay, NS B3Z 1X8: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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