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Portfolio Administrator

4 months ago

Toronto, Canada Jarislowsky, Fraser Limited - Global Investment Management Full time

Contributes to the overall success of the Operations International department ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted complies with governing regulations, internal policies and procedures.

**Responsibilities**
- Act as the daily liaison between the client and the Portfolio Manager.
- Proactively review client accounts for upcoming cash needs including fee payments to JFL and custodian and that no client account falls into a debit position.
- Work closely with Account Data Management Administrator (ADMA), as well as all other Operations teams to resolve any questions, reduce errors, in preparing monthly and quarterly client mailings and to ensure that all documentation is sent out to clients accurately and on a timely basis.
- Keep client documentation up to date. Ex. monthly letters, welcome kits, working with client or their accountant to find missing book value information.
- Follow compliance procedures and notify Compliance promptly of new or unusual activity.
- Quality Assurance: Validate reports, invoices, receipts etc. before they are sent out.
- Ensure prompt payment of JFL invoices and work with Portfolio Manager to collect outstanding balances.
- Other tasks as requested by management.

**Education / Experience / Other Information**
- Bachelor in Business or Economics or another related field
- 3-5 years of work experience in a similar role
- Investment industry experience preferred (Brokerage, Investment or Trust Company)
- Strong knowledge of Excel and experience with Microsoft Office Suite
- High-level of attention to detail and accuracy.
- Strong customer service
- Proactive and professional when managing customer issues
- Reliable, with a good sense of judgment.
- Innovative and eager for involvement in news projects and initiatives.
- Excellent communication skills, both written and verbal.
- High levels of self-motivation and self-discipline.
- Bilingual - French and English (written and spoken).

**Working Conditions**
- Permanent position - full time
- Work in a hybrid mode: standard office-based environment and work from home.
- The business environment is fast-paced, complex and demanding; non-standard hours are a common occurrence
- No travel required

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- portfolio administration: 3 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Toronto, ON