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Technology Sales Specialist

4 months ago


Montréal, Canada IBM Full time

**Introduction**
A Technology Sales Specialist role (what we internally call a, 'Brand Sales Specialist'), for Turbonomic and Instana, within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systemsSo that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.

**Your Role and Responsibilities**
As a Brand Sales Specialist for Turbonomic and Instana you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.

We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the life' of this role may include, but not be limited to
- Managing a dedicated client set, in Quebec, and defining, confirming, and communicating the differentiated value of IBM's Turbonomic and Instana technology at both the technical and business level.
- Using your solution-selling expertise you'll be identifying and engaging decision makers and influencers, qualifying business opportunities, and responding to clients' needs to create strategic, long-term partnerships.
- Managing the entire sales process, from RFI / RFP response preparation, and ensuring delivery against KPIs, with a strong emphasis on new business sales, while expanding existing accounts.
- Collaborating with the broader IBM sales teams, from Marketing to Sales and technical colleagues, to build sales campaigns and incremental pipeline, support credible, trusted engagements with the c-suite, IT leaders and Architects of your clients.
- Developing account and opportunity plans that lead to the generation of new and renewal business /annual recurring revenue (ARR).
- Helping maintain customer relationships, the successes of which will be measured by net promoter score (NPS), customer satisfaction (C-SAT) and ARR results.

**Required Technical and Professional Expertise**
- Proven track record of success in technology sales, with emphasis on new client acquisition.
- Excellent communication and presentation skills that are equally engaging, compelling and influential.

**Preferred Technical and Professional Expertise**
- Depth and breadth of knowledge regarding the Automation market in order to consult and advise, and quickly grow your reputation as your clients' credible, trusted advisor. (Training on IBM's Automation offerings is provided)

**About Business Unit**
- Join our team and be at the forefront of innovation with a cloud solution that doesn't limit our clients' options.
- We offer enterprise-grade performance; reliability needed more than ever in a post-pandemic economy, and end-to-end security for all remote work demands. All via hybrid clouds, which enable our clients’ freedom from one premises or another whilst offering your career an abundance of accelerated opportunity in a space that’s experiencing exponential growth. Now and for many years to come.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their bus