Intake Specialist

3 days ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing
As an Intake Specialist, you will lead new intakes for a portfolio under Enterprise Technology. You will facilitate and co-ordinate end to end intake process. In addition, you will collaborate with a diverse team to create a consolidated response including scope documentation and estimation.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How you’ll succeed- Intake Process: You’ll manage the end-to-end technology intake process ensuring all established guidelines, processes and service levels are followed taking corrective action or escalating issues as appropriate.- Service Levels: You’ll receive, log and monitor status of each intake request ensuring service levels are met and signoff is obtained.- Quality and Accuracy: You’ll review content of each request for quality and accuracy following up to resolve issues and/or escalating discrepancies with internal business partners or external service providers.- Relationship Management and Reporting: Develop and maintain productive relationships with designated business partners, technology partners and peers to resolve problems/inquiries.- Coordination & Collaboration: Coordinate and lead cross-functional tasks or work packages. Consolidate estimates and requirements from various cross CCT team.

Who you are- You have 2+ years experience managing or coordinating intake process. It is an asset if you have good understanding or knowledge of Project Management principles and lifecycle as well as experience working with technology partners.- You have strong experience with MS Office (Excel, PowerPoint, Teams, Outlook) as well as some experience with SharePoint is preferred.- You have excellent written and verbal communication skills. You have strong presentation skills to run meetings with stakeholders at different levels.- You have a degree in Computer Science, Business, Engineering, or related field.- You have solid Organizational skills. Your time management skills are strong and you are able to prioritize competing priorities to ensure successful outcomes.- You have strong attention to Detail: You take the time to review the final product to ensure accuracy and consistency.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communication, JIRA Tool, Organizing, Teamwork

  • Intake Specialist

    3 weeks ago

    Toronto, Ontario, Canada Adecco Canada Full time

    Client Intake and Referral SpecialistAdecco Canada is currently seeking a highly skilled Client Intake and Referral Specialist to support our team on a contract basis.Key Responsibilities:Support the intake and referral process, ensuring timely and efficient screening and referral of clients to appropriate services.Maintain accurate documentation and manage...

  • Intake Specialist

    6 months ago

    Toronto, Canada MSH International (Canada) Ltd. Full time

    _**It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the journey of work truly enjoyable and fulfilling!**_ **About Us**: The Intake Specialist will be the first point of contact for members requiring both medical and non-medical assistance. You will be the first...

  • Intake Specialist

    2 weeks ago

    Toronto, Ontario, Canada Adecco Canada Full time

    Job OverviewAdecco Canada is seeking an experienced Client Intake Coordinator to support their team on a 3-month contract basis with the possibility of extension.

  • Client Service Representative& Intake and Access

    5 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Centre Full time

    **Administration**: **Career Opportunity**:_**Client Service Representative & Intake and Access Specialist**_ **Part Time** **Saturday & Sunday 9am to 5pm** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care...

  • Client Service Representative& Intake and Access

    5 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Centre Full time

    **Administration**: **Career Opportunity**:_**Client Service Representative & Intake and Access Specialist**_ **Part Time** **Saturday & Sunday 11am to 7pm** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care...

  • Client Service Representative& Intake and Access

    6 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Centre Full time

    **Career Opportunity**:_**Client Service Representative & Intake and Access Specialist**_ **Full Time** **Monday to Friday 3pm to 11pm** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services. The care and...

  • Client Service Representative& Intake and Access

    6 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Centre Full time

    **Career Opportunity**:_**Client Service Representative& Intake and Access Specialist**_ **Full Time** **Monday to Friday 7 am to 3 pm** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services. The care and...

  • Intake Coordinator Specialist

    2 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    The Intake Coordinator Specialist role at pt Health is the first point of contact for clients and a crucial resource for key customers. Located in a remote-based office within Ontario, Canada, this position plays an integral part in ensuring Lifemark provides early treatment intervention and access to quality treatment services.This fast-paced environment...

  • Client Intake Specialist

    5 months ago

    Toronto, Canada SEP Immigration Full time

    **Overview**: **Duties**: - Conduct initial consultations with clients to understand their immigration needs and goals. - Gather and accurately record client information. - Introduce clients to various immigration pathways and options for both temporary and permanent residency in Canada. - Review and evaluate clients' eligibility for Permanent Residency...

  • Regulatory Counsel

    2 weeks ago

    Old Toronto, Canada Law Society of Ontario Full time

    Job SummaryThe Law Society of Ontario seeks a highly skilled Regulatory Counsel - Intake and Resolution Specialist to join our team. This is a hybrid position that requires regular flexibility in work location between home and office.About the RoleThis role will be responsible for reviewing complaints, conducting risk assessments, and substantiating...

  • Conflicts & Business Intake Specialist

    3 months ago

    Toronto, Canada General Partner for Carthos Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and...

  • Mental Health Intake Specialist Role

    2 weeks ago

    Toronto, Ontario, Canada Canadian Mental Health Association Full time

    We are seeking an experienced Mental Health Intake Specialist to join our team at the Canadian Mental Health Association York Region and South Simcoe. This is an exciting opportunity for a dedicated professional to make a positive impact on individuals' lives, providing crucial support and guidance through our mental health programs.Salary: $54,800 per...

  • Intake Information Management Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    About the RoleVHA Home HealthCare is seeking a highly skilled Intake Information Management Support Staff to join their team. As a member of the Intake and Information Management Team, you will provide full clerical and administrative support to the team.

  • Intake Coordinator

    5 months ago

    Toronto, Canada The Hospital for Sick Children (SickKids) Full time

    We are looking for an Intake Coordinator to join Tele Mental Health Service as part of Telepsychiatry at Sickkids. As a Telepsychiatry Intake Coordinator, you will triage, respond, and coordinate referrals, scheduling appointments on a variety of technology platforms to connect consultants with children and youth with mental health assessments. The role also...

  • Bilingual Intake Specialist

    2 months ago

    Toronto, Canada MSH Americas - Diot-Siaci Group Full time

    It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the work journey truly enjoyable and fulfilling!About You: You are a professional with the ability to multi-task and meet tight deadlines. You thrive in a fast-paced, team environment and will provide excellent...

  • Mental Health Intake Specialist

    3 weeks ago

    Toronto, Ontario, Canada Canadian Mental Health Association Full time

    We are seeking a skilled Mental Health Intake Specialist to join our team at the Canadian Mental Health Association. As a key member of our clinical team, you will be responsible for conducting comprehensive assessments, triaging clients, and providing navigation support to ensure they receive the appropriate services.This is an ideal role for a social...

  • Bilingual Intake Specialist

    2 months ago

    Toronto, Ontario, Ontario, Canada MSH Americas - Diot-Siaci Group Full time

    It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the work journey truly enjoyable and fulfilling!About You: You are a professional with the ability to multi-task and meet tight deadlines. You thrive in a fast-paced, team environment and will provide excellent...

  • Intake Coordinator

    2 months ago

    Toronto, Canada SPRINT Senior Care Full time

    About SPRINT Senior Care:We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay healthy, safe, connected,...

  • Intake Coordinator

    2 months ago

    Toronto, Canada SPRINT Senior Care Full time

    About SPRINT Senior Care:We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay healthy, safe, connected,...

  • Intake Coordinator

    5 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...