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Barista/customer Service
4 months ago
Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and drip coffee, following established recipes and quality standards.
- Operate espresso machines, grinders, and other coffee equipment with precision and efficiency.
- Greet customers warmly, take orders accurately, and provide friendly and efficient customer service.
- Maintain cleanliness and organization of the coffee bar, including workstations, equipment, and serving areas.
- Handle cash transactions and operate the point-of-sale system accurately.
- Prepare and serve a selection of teas, hot chocolate, and other non-coffee beverages as requested.
- Assist with food preparation tasks, such as assembling sandwiches, toasting bagels, and heating pastries.
- Monitor inventory levels of coffee beans, syrups, milk, and other supplies, and communicate inventory needs to management.
- Follow health and safety guidelines, including proper food handling and sanitation practices.
- Work collaboratively with other team members to ensure efficient operation during busy periods.
- Maintain knowledge of menu items, including ingredients and allergens, and be able to answer customer questions.
- Upsell additional items, such as pastries or specialty drinks, to enhance the customer experience and increase sales.
- Stay informed about coffee trends, brewing methods, and industry developments to continually improve skills and knowledge.
- Handle customer complaints or concerns professionally and escalate issues to management when necessary.
- Participate in training sessions and staff meetings to stay informed about company policies, procedures, and promotions.
REQUIRMENTS:
- Bring your A-game and a smile We're looking for friendly, outgoing coffee lovers with a thirst for learning.
- Previous cashiering or customer service experience? Bonus points But if not, no worries—we'll show you the ropes.
- Cash-handling skills? Check But if you've got some mad math skills to boot, even better.
- Know your way around food prep? Awesome Familiarity with POS systems? Even awesomer. ( we use square for restaurants, its really idiot proof)
- Time management skills? Check Ability to juggle tasks in a fast-paced environment? Double Check
- Bring your passion for all things caffeinated, your love for customer service, and your enthusiasm for being part of an amazing team. We'll supply the rest
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $15.00-$20.00 per hour
Expected hours: 10 - 40 per week
**Benefits**:
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to Commute:
- Devon, AB T9G 1E9 (required)
Work Location: In person
Expected start date: 2024-02-23
