Customer Service Representative
6 months ago
Help members and employers by providing them with group insurance and pension information in a timely and accurate manner using online services. Able to investigate and solve member health, vision, dental, disability and death claim issues.
- Support agents with their individual client’s investments and insurance administration issues.
- **Required skills**:the ability to use a Windows PC with Microsoft Word and Excel. **Additional skills that are helpful are experience with Contact Relationship Management software and Adobe Acrobat Standard software.
- You must be able to work in a fast-paced, well-established team-oriented office environment reporting to the Customer Service supervisor. Other assigned duties as specified or requested.
- The work schedule is **Monday to Friday, 8:30 am to 5:00 pm**, with 1 hour for lunch. There is no overtime and no sales work.
**Job Type**: Permanent
Pay: $40,000.00-$45,000.00 per year
**Benefits**:
- Casual dress
- Disability insurance
- Life insurance
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winnipeg, MB R2C1P9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- customer service: 3 years (required)
Work Location: In person
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