Lgbtqi+ Community Facilitator

6 months ago

Toronto, Canada Family Service Toronto Full time

**Grow with us**

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes, case management, counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community-building and working with partners to strengthen the sector.

We’re proud of our people and culture We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things.

**The Opportunity**

Reporting to the Manager, Children’s Options Services and Community Engagement, the incumbent will act as a LGBTQI+ Community Facilitator for newcomers to Canada, who identify as LGBTQI+. The incumbent will conduct outreach, provide community-based workshops, develop peer support networks, as well as train and support peer leaders working in the LGBTQI+ newcomer communities.

**What’s in it for you?**
- Hone your skills and learn from a diverse, highly skilled team
- Thrive in trust-based culture and have fun, working with an amazing, diverse group of driven, talented people.
- Get on-the-job training and development.
- Make a significant impact on our clients and community.

**Responsibilities**

**Direct Service**
- Develop and facilitate curriculum and discussion topics for educational workshops and peer support groups for LGBTQI+ newcomers.
- Participate in community outreach and program development.
- Provide information and referral to community members and participants involved.
- Develop educational materials and/or provide information regarding educational materials.
- Ensure that each activity is evaluated.
- Assist with translation of workshop materials as required.
- Ensure the regular and timely recording of data as required by the funder(s) and as part of FST policy.

**Peer Leader Development**:

- Support with the recruitment of peer leaders and workshop participants for the project.
- Facilitate training sessions for peer leaders.
- Provide mentorship, support, and information to peer leaders.

**Continuous Quality Improvement**
- Participate in organization, program and/or funder specified evaluations, outcome measures, client satisfaction surveys, collection of indicators specified by funder(s) and so on.
- Identify redundancies and suggests ways to streamline systems within the Community Engagement team and/or the organization.
- Participate in team planning initiatives that are aligned with organizational strategic and operational priorities.
- Participates in strategic planning processes.

**External Relationships**
- Represent and promote the interests of clients, the Community Engagement programs and FST on external committees and networks when required.
- Develop and deliver presentations and trainings to other professionals at FST and to external groups as required.

**Qualifications**
- Degree in relevant field of study or equivalent combination of education and experience over a minimum five
- year period. Foreign credentials and relevant experience will be considered
- Excellent knowledge of and lived experience in project are of focus - Newcomer and LGBTQI+
- Ability to communicate orally and in written form in the English language
- Ability to communicate orally and in written form in subsequent language will be considered an asset.
- Well-developed workshop, facilitation, and training skills.
- Knowledge of the settlement process and related issues.
- Knowledge of dynamics of abuse to LGBTQI+ community.
- Knowledge of issues pertaining to newcomers of all ages.
- Excellent working knowledge of community resources and supports
- Demonstrated commitment to principles of equity, inclusion and cultural competency
- Demonstrated experience doing community development work
- Experience working with a computer database system and good computer skills
- Experience supervising students and volunteers
- Criminal reference check with Vulnerable Sector Search completed within the past 12 months
- Some travel is required in and around Toronto
- Requirement for flexibility in scheduling hours of work including both events and weekends and location of work (i.e. one of more offices of FST, community, visiting other organizations)

**Interested?**

Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.

We actively encourage applicants from all equity seeking groups. First Nations, Inuit, Métis, Black and People of Colour, people with disabi

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