
Sales and Customer Service Representative
4 hours ago
**Overview**
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while also promoting our products and services. Your ability to communicate effectively and handle inquiries will be essential in driving customer satisfaction and sales success.
**Responsibilities**
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Utilize effective phone etiquette to foster strong customer relationships.
- Identify opportunities for upselling products and services that meet customer needs.
- Communicate clearly in both English and Spanish (or other languages) to assist a diverse customer base.
- Collaborate with team members to achieve sales goals and enhance overall service delivery.
- Stay informed about product offerings and promotions to effectively inform customers.
**Qualifications**
- Previous experience in customer service or sales is preferred.
- Strong communication skills in English; bilingual abilities (Spanish or other languages) are highly desirable.
- Proficient in data entry with attention to detail.
- Excellent phone etiquette and interpersonal skills.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Familiarity with upselling techniques is a plus.
- A positive attitude and willingness to learn are essential for success in this role.
Join us as we strive to provide exceptional service while building lasting relationships with our customers
Pay: $17.40-$22.00 per hour
Additional pay:
- Bonus pay
- Commission pay
Schedule:
- Monday to Friday
Work Location: In person
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