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Adapted Services Technician
5 months ago
LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year.
LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its programs from one country to the next, promoting greater flexibility and life-ready learning experiences, better control over the quality of its services, and deeper respect for the various cultures with which it works. LCI Education has been named one of Canada’s Best Managed Companies.
The Director of Student Affairs provides leadership to the student services team, which includes, among other things, Adaptive Services. You will also be called upon to respond to student requests for on-campus or online support (locker, extracurricular activity registration, pre-release, back to school, etc.).
You will use your coordination skills for exam requests, supervising exam proctors, booking rooms and spaces for different activities, or any tasks related to student services. You will have the opportunity to work on a variety of stimulating projects as part of a dynamic and united team that offers our students a quality educational experience.
**Location**: LaSalle College, Montreal
**Status**: Hybrid
**Salary**: $22.39 to $29.21
RESPONSIBILITIES
- Coordinate the examination requests of students registered in adapted services while respecting their individual intervention plan;
- Ensure the supervision of the exam supervisors;
- Ensure the quality of the material offered in our services and follow up on maintenance;
- Answer students' questions on campus or via Omnivox;
- Make reservations for rooms and spaces as needed;
- Perform all other tasks related to the position.
QUALIFICATIONS
- Diploma of Vocational Studies (DEP) with an option related to this position or an attestation of studies whose equivalence is recognized by the competent authority;
- Minimum of 3 years of experience relevant to the position.
PERSONAL SKILLS
Beyond the basic requirements, you will thrive in this position if you enjoy interacting with students and care about their success and college life. Communication skills and an appreciation for teamwork are also essential to this role.
- Excellent front-line customer service skills;
- Excellent oral and written expression and comprehension in French and English;
- Excellent organizational skills;
- Dynamic and energetic;
- Knowledge of educational administrative procedures is an important asset;
- Advanced knowledge of the software used (Word, Excel, Antidote and Outlook);
- Knowledge of CLARA software is desirable;
- Excellent team player.
ADVANTAGES
- International company established for over 60 years;
- Constantly growing network;
- Telecommuting possible;
- Temporary position (3 months replacement), full-time;
- Competitive salary;
- Continuous training program;
- Retirement savings plan;
- Company located in downtown Montreal, ideal for public transportation.
LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.
