Account Manager, Vancouver East

3 months ago

Vancouver, Canada WM Partner's Portfolio Companies Full time

**About WellMore Holdings**

Wellmore Holdings owns and operates a portfolio of clean, fast-growing brands across several health and wellness categories, including sports nutrition, plant-based protein, collagen, teas, and superfoods. Owned by WM Partners, the WellMore portfolio of brands includes Vega, Great Lakes Wellness, Jade Leaf Matcha, and FGO (From Great Origins).

**Location/Workplace**

Remote, based in Vancouver with expectation to travel to customers (5-10 stores per day, multiple days per week) and trade shows as required.

**About the Role**

An exciting and challenging position exists as an Account Manager - Vancouver East. You will focus on building relationships with and providing exceptional customer service on the ground with retailers and consumers.

**What You’ll Do**

Store Calls and Management:

- Create efficient sales call schedule
- Develop relationships with Department Manager, Buyer, Demo Coordinator, Store Leadership
- Familiarize yourself with the nutrition department/team, the store/team, the other departments, the store calendar, etc.
- Identify educational opportunities, conduct floor trainings when possible and appropriate, and make appointments with Department Managers for follow-up trainings
- Set up staff trainings where needed
- Secure orders during store visits
- Build displays in multiple locations with the store
- Manage customer expectations regarding shipping lead times

Merchandising and Promotions:

- Communicate National and Regional promo plans to store level buyers and managers
- Develop and execute merchandising strategies with stores based on National and Regional promo plans
- Create promo and business plans, outlining activity to drive sales
- Schedule endcap or off-shelf placement with stores in support of promotions and create suggested promo orders
- Manage account promotion budgets, promotional plans, and merchandising plans
- Ensure Vega products are 100% in stock at store level
- Secure prominent, eye-level shelf placement in each product category at store level
- Identify cross-merchandising opportunities throughout the store and work with buyers, department managers, and store leadership to implement placement throughout the store
- Talk with end consumers at store level to educate and assist stores in selling Vega products
- Ensure strong placement of POS materials at stores

Trade Investment:

- Build and manage your trade program to maximize your sales growth priorities and objectives
- Analyze trade investment reports to ensure efficient and effective use of trade dollars to maximize sales growth

Demo Coordination:

- Schedule demos at top stores based on demand and support needs

Working with Internal Departments:

- Inform all departments of large promotions to reduce chance of out of stocks and work load backlog
- Ensure customer files are accurate and inform Retail Support Representative (RSR) of any changes
- Contact RSR regarding specific shipping requests or questions
- Create reports outlining sales promotion recaps and store performances
- Analyze reports to identify areas of opportunity and threats
- Advise Marketing Department of opportunities for promotions and threats from competition
- Participate in trade shows and special events

**Requirements**:
What We’re Looking For
- University or College Degree in Business or equivalent experience
- 3+ years of previous experience in field CPG sales
- Experience in the Natural Health Food industry an asset
- Experience building and managing promotional calendars with accounts
- Experience completing and submitting new listing forms with accounts
- Exceptional Microsoft Office knowledge
- Proficient in Excel
- Excellent interpersonal and relationship building skills
- Comfort and skill in problem solving and resolving customer issues
- Highly detail oriented and organized
- Previous CRM use
- Current and valid driver’s license
- Cell Phone with local Canadian number
- A car or reliable, consistent access to a car and a clear/clean driving record
- Willingness to travel to multiple stores per day, multiple days per week

**Benefits**

**Perks for You**

Join us in helping people be well, more You will have the opportunity to work with sharp, motivated humans working to make a positive impact on the planet, on people and on the communities, we live in. Some of our benefits & perks for full-time employees include:

- Medical, Dental & Vision coverage to fit your needs
- Employee Assistance Program (EAP) resources
- Generous Paid Time Off and Holidays
- Paid Parental Leave
- Short-term and long-term disability
- RRSP/DPSP
- Education, Fitness & BeWell Flex Funds
- Bucketlist Rewards Program
- Employee Referral Program
- Free Product

The annual base salary range for this position in Vancouver is $70,000-75,000 CAD/year. The annual base salary offered may be adjusted based on a variety of factors, including location, education, skills, training, and experience. This position is eligible

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