Operations Manager

2 months ago

Milton, Canada Lineage Logistics Full time

Manage the warehouse's operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.
As a key role in the region, this position focuses on interpreting standards, collaborating with General Managers (GMs) to ensure audit-readiness, supporting Continuous Improvement Initiatives, and exemplifying company values: Safe, Trust, Bold, Respect, Innovation, and Servant Leadership.
** KEY DUTIES AND RESPONSIBILITIES**
- ** Leadership**:Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
- ** Operational Excellence**:Enhance and streamline operational procedures,, handling and dispositioning merchandise, and maintaining warehouse inventory
- ** Cross-Functional Collaboration**: Partner with Sales, Inventory Control, and Operations Support teams to ensure optimal product availability and alignment with business needs
- ** Strategic Planning**:Developlong-term labour plans based on sales forecasts and management input to align with operational demands
- ** KPI Achievement**:Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, compliance, customer service, profits, and team performance
- ** Safety Compliance**:Ensure facility/facilities adhere(s) to health, safety, and environment regulations and food safety requirements. Promote a culture of safety and proactive risk mitigation among team members
- ** Analytical Insight**:Analyze operational reports to identify trends, recommend improvements, and support data-driven decision-making
- ** Build Support**:Build and maintain partnerships with other departments (e.g., Safety and Compliance, Food Optimization, Finance, HR, Sales, Continuous Improvement, etc.)

**ADDITIONAL DUTIES AND RESPONSIBILITIES**
- Work with machinery and material handling equipment

**MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)**
- 5 years warehouse operations or direct warehouse management experience, or similar experience
- Experience with implementation of Compliance requirements (Health and Safety, Food Safety and/or related standards)
- Experience with Continuous Improvement initiatives
- Experience with Warehouse Management System (WMS)
- Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
- Ability to effectively present information to customers, clients, and employees of the organization
- Proficient computer skills, including Microsoft Office Suite
- Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
- Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
- Ability to work a flexible work schedule and shift, including weekends, if needed
- Must be comfortable with varying noise levels, including loud conditions

**Company Values**:
We are committed to Safe, Trust, Bold, Respect, Innovation and Servant Leadership. We seek individuals who not only meet the technical and experiential requirements but also embody these core values in their daily work.

Why Lineage?
This is an excellent position to begin your career path within Lineage Success in this role enables greater responsibilities and promotions A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

**Benefits**:
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

(English version linked at the bottom of the page)

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