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Amenity Attendant

4 months ago

Edmonton, Canada City of Edmonton Full time

**Amenity Attendant** ongoing

**Job Number***:
**47229**

As an Amenity Attendant, you will use your strong interpersonal and decision making skills to ensure citizens enjoy the outdoor water facilities at our recreational centers in a safe manner. You will succeed in this position if you can perform all tasks in a respectful, inclusive and service-minded way.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Greet patrons in a friendly and respectful way
- Ensure appropriate behavior and use of all equipment, such as slides and diving boards
- Ensure the safety of all patrons using facility amenities
- Ensure patrons are obeying rules and general facility guidelines, including COVID-19 protocols
- Assist lifeguards in crowd control and marking arms
- Assist lifeguards with opening and closing of the amenities
- Control the movement of patrons in and out of the pavilions/dressing rooms
- Clean touch points as required
- Maintain statistics and administrative tasks including timesheets
- Act as a customer service representative on site
- Assist staff in emergency response as directed
- Perform other related duties as required

**Qualifications**:

- Minimum 14 years of age; 15 years and older may be required depending on the facility
- Experience working in a swimming pool environment and/or in a customer service role serving the public is an asset
- Excellent customer service and interpersonal skills, and the ability to handle difficult situations
- Ability to confidently swim a 25 meter pool length
- Ability to perform the sustained and repetitive tasks related to the role, such as being upright for long periods of time, while outside and in various weather and environmental conditions
- Ability to effectively communicate and provide direction to facility users; ability to communicate in a second language is an asset
- Valid Intermediate First Aid is required prior to employment
- Hire is dependent on Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested

**_ Up to 20 temporary part-time ongoing positions_**

**Hours of Work**: Up to 8 hour shifts per day, up 39 hours per week. Evening and weekend work is required.

**Salary**: $19.590 (Hourly)

**Talent Acquisition Consultant**: JP/SK

**Classification Title***: PS - Attendant/Operator

**Posting Date***: Aug 2, 2023

**Closing Date***: Aug 16, 2023 11:59:00 PM (MDT)

**Number of Openings (up to)***: 20 - Temporary Part-time

**Union***: CUPE Local 30

**Department***: Community Recreation and Culture

**Work Location(s)***: Various Locations Edmonton (City Wide)