Customer Representative

6 months ago

Richmond, Canada Scotiabank Full time

Requisition ID: 181335

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
**What you’ll be doing**
The most important characteristic of our Customer Representatives is their ability to help our clients. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Representatives are people-centric and able to connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Nurturing rich, long-standing relationships

**What you’ve learned**
- How to build strong customer relationships and deliver excellent customer service
- How to uncover and solve the customers’ needs
- How to explain complicated things simply
- Demonstrated success in a target based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrated an eagerness to learn and determination to succeed

**What we’re offering**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- A competitive compensation and benefits package
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers

Location(s): Canada : British Columbia : Richmond

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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