Front Desk Agent

3 months ago


Spruce Grove, Canada SANGAM BANQUET & EVENT CENTRE LTD. Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Tasks**:

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week



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