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4 months ago

North Vancouver, Canada Good Co Northwoods Full time

**POSITION OVERVIEW**

As a Server, you are the face of our business, and ensure that the guest experience consistently meets (or exceeds) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and Grow With Us

*Primarily evenings and weekend shifts, some daytime shifts Fri-Sun*

**ESSENTIAL FUNCTIONS**
- Must comply with all aspects of the Blueprint Management Code of Conduct and establishment policies;
- Maintains good communication with Hosts, Expediters, Bartenders and management, ensuring the customer experience exceeds expectations;
- Advises guests of special items, accurately takes drink and food orders, delivers when ready
- Acts in quality control capacity for every item served, assesses customer satisfaction at critical service points (at service, immediately after, following meal)
- Seeks out opportunities to personalize the guest experience, within acceptable professional parameters

**REQUIRED SKILLS & EXPERIENCE**
- Passionate about customer experience
- Highly collaborative
- Adaptable, able to prioritize and make decisions with agility
- Serving It Right certification

**PREFERRED SKILLS & EXPERIENCE**
- Prior experience in a busy bar/restaurant service role
- Knowledge of products (food and beverage) relevant to our brand

~~~~~

**Job Types**: Part-time, Permanent, Casual

Pay: $16.75 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Tips

Licence/Certification:

- Serving It Right (required)

Work Location: In person

Expected start date: 2024-05-01