Resident Services Coordinator

6 months ago

Victoria, Canada Amica Senior Lifestyles Full time

Overview:
**RESIDENT SERVICES COORDINATOR**

**_ Amica Jubilee House_**

**_ Full Time, Additional Position_**

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

**The Resident Services Coordinator is responsible for supporting the overall operation and interdepartmental team functioning within a neighbourhood of the community. The position is ‘people intensive’, with a substantial component of the job involving maintaining strong resident/family and team member/volunteer relations.**

**MAJOR DUTIES & RESPONSIBILITIES**
- Develops and facilitates programs to meet the needs of the residents within the Assisted and Independent Living neighbourhoods ensuring that legislative guidelines and expectations related to retirement and memory care are followed
- Organizes, facilitates and tracks in-service and continuing education programs for Team Members
- Manages the Resident Care Partners in the neighbourhoods to ensure resident care, monitoring and appropriate interaction
- Fosters and maintains a strong relationship with residents and their families
- Actively participates as a member of a multi-disciplinary management team responsible for resident care and services by:

- interacting with Wellness team to update resident assessment and service plans;
- communicating formally and informally with other department heads as part of the management team; and
- promoting collaboration with members of the multi-disciplinary team to ensure all resources are available and accessible to residents
- Ensures the integrity, accuracy and timely completion of resident records, reports and assessments
- Retains and enhances Amica’s culture and values in every interaction

**QUALIFICATIONS**

**Education**:

- Diploma from a recognized college related to social services, healthcare or gerontology

**License/Designation**:

- First Aid and CPR certified

**Experience**:

- Three (3) years’ experience working with dementia, including Alzheimer’s and other aging illnesses in a healthcare setting
- Two (2) years organizational management experience

**Knowledge**:

- Seniors’ care, aging, dementia and diversity
- Healthcare issues and memory care services
- Leadership best practices and principles
- Legislative regulations and policies related to retirement care
- Changes in mobility of seniors and mechanical lifting devices

**Competencies, Skills & Abilities**:

- Ability to supervise staff, organize and schedule work functions and motivate a team of professional employees
- Strong oral, verbal and interpersonal communication skills
- Ability to develop and maintain effective working relationships with a wide variety of people
- Excellent organizational skills and ability to multi-task
- Ability to resolve contentious or sensitive issues or situations
- Excellent computer skills with proficiency in Word, Excel, Outlook and electronic care systems
- Ability to maintain confidentiality of resident information
- Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

**Personal Suitability**:

- Demonstrates a strong desire to serve seniors and their families
- Open, friendly and responsive
- Trustworthy, hands-on lead
- Shows initiative and commitment to excellence
- Client service oriented

**Desirable Qualifications**:

- Experience with YARDI (electronic care system) preferred
- Nursing and/or memory care background is an asset
- Degree from a recognized university- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

Leaders-Hiring-Amica

  • Residence Coordinator

    5 months ago

    Victoria, Canada IDM Youth Services Inc Full time

    Have you been looking for an opportunity to work for an organization where you can make a positive impact? Are you passionate about helping others and have strong leadership abilities? Do you have experience and understand both the challenges and rewards of working with at-risk youth? Do you want to support the training, leadership and supervision of a team?...

  • Resident Services Coordinator

    5 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Victoria_** **_ Full-Time Contract_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of...

  • Resident Services Coordinator

    5 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Douglas House_** **_ Full-Time Contract - 3 months_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching...

  • Residence Coordinator

    3 months ago

    Victoria, Canada IDM Youth Services Inc Full time

    At IDM Youth Services (IDMYS) we believe that all people have the right to live in a safe, stable, supportive environment. IDMYS provides all-inclusive care in a residential setting to one of the most vulnerable populations, at-risk children and youth. All-inclusive care is everything from cooking, cleaning, driving to and from appointments, administering...

  • Resident Services Coordinator

    6 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    **Job Description**: **RESIDENT SERVICES COORDINATOR** **_ Amica Jubilee House_** **_ Full Time, Additional Position_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with...

  • Resident Services Coordinator

    5 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **Amica Douglas Hosue** **Full Time** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...

  • Resident Services Coordinator

    5 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Victoria_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized...

  • Resident Services Coordinator

    6 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    **Job Description**: **RESIDENT SERVICES COORDINATOR** **_ Amica Jubilee House_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...

  • Resident Services Coordinator

    6 months ago

    Victoria, Canada Amica Senior Lifestyles Full time

    Overview: **RESIDENT SERVICES COORDINATOR** **_ Amica Douglas House_** **_ Full Time, Additional Position_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and...

  • Residence Coordinator

    5 months ago

    Victoria, Canada IDM Youth Services Inc Full time

    Have you been looking for an opportunity to work for an organization where you can make a positive impact? Are you passionate about helping others and have strong leadership abilities? Do you have experience and understand both the challenges and rewards of working with at-risk youth? Do you want to support the training, leadership and supervision of a team?...

  • Residence Coordinator

    5 months ago

    Victoria, Canada IDM Youth Services Inc Full time

    Have you been looking for an opportunity to work for an organization where you can make a positive impact? Are you passionate about helping others and have strong leadership abilities? Do you have experience and understand both the challenges and rewards of working with at-risk youth? Do you want to support the training, leadership and supervision of a team?...

  • Administrative Coordinator

    1 week ago

    Victoria, British Columbia, Canada Mount St. Mary Hospital Full time

    At Mount St. Mary Hospital, we strive to provide exceptional care and services to our residents and their families. Our team of dedicated professionals works collaboratively to ensure that every individual receives the highest level of care and support.The Administrative Coordinator - Resident Care plays a crucial role in supporting the Resident Care Team....

  • Resident Services Coordinator

    4 weeks ago

    Victoria, British Columbia, B8P, Capital, Canada Amica Mature Lifestyles Inc. Full time

    Job DescriptionRESIDENT SERVICES COORDINATORAmica Jubilee HouseFull-Time At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized...

  • Resident Services Assistant

    6 months ago

    Victoria, Canada Baptist Housing Full time

    **Our Promise** Baptist Housing. It's your career! At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of the Baptist Housing team, you can achieve your career goals while working in a collaborative environment where your support is prioritized. Currently, we have two...

  • Resident Services Assistant

    6 months ago

    Victoria, Canada Baptist Housing Full time

    **The Opportunity** Baptist Housing. It’s your career! At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of the Baptist Housing team, you can achieve your career goals while working in a collaborative environment where your support is prioritized. As the Resident...

  • Resident Services Assistant

    6 months ago

    Victoria, Canada Baptist Housing Full time

    **Our Promise** Baptist Housing. It's your career! At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of the Baptist Housing team, you can achieve your career goals while working in a collaborative environment where your support is prioritized. Currently, we have a...

  • Resident Services Assistant

    2 months ago

    Victoria, Canada Baptist Housing Full time

    The Opportunity At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Resident Services Assistant, you will provide administrative...

  • Care Coordinator

    2 weeks ago

    Victoria, British Columbia, Canada Mount St. Mary Hospital Full time

    Mount St. Mary Hospital (MSMH) offers a supportive work environment that prioritizes the well-being of individuals living at our facility.We are seeking a Care Coordinator to join our Resident Care Team, providing clerical functions to support resident care and collaborating with the team to meet the needs of residents and families.Key...

  • Residence Advisor

    6 months ago

    Victoria, Canada EF International Language Campuses Full time

    About the Position: RAs at EF have the opportunity to work one-on-one with a highly diverse student population and high-energy staff. The position requires great flexibility and requires you to wear many hats including but not limited to, administrator, leader, activity leader, role model, counselor, policy enforcer and superhero. RAs have the amazing chance...

  • Resident Care Coordinator

    6 months ago

    Victoria, Canada AgeCare Full time

    Reporting to the Director of Care (DOC), the Resident Care Coordinator ensures the maintenance of medical and nursing records and nursing audits as per our policies and procedures. Key Responsibilities - Ensures the maintenance of medical and nursing records and nursing Audits as per our policies and procedures; - Works with Executive Director in the...